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yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

performance-driven it professional eager to contribute 16+ years experience in public- and private-sector technical capacities, as well as dynamic project management, team leadership, and client relations talents, toward supporting the successful operations of a progressive organization.  top-performer with the ability to make solid it decisions which reflect positively on business productivity, corporate well-being, and client satisfaction.  excellent communicator who can plan, delegate, and complete multiple individual / team tasks within high-pressure, deadline-driven environments.  integral leader who can proficiently streamline organizational processes to increase efficiency.  ambitious self-starter who contributes superior attention-to-detail and sharp analytical skills.

 

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key areas of expertise

 

project planning / management                  usability methodology                            risk management                             content management

website / interface design                          digital asset management                     strategic analysis                              training / development

web analytics management                        process improvement                           business communications                 team building

 

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career highlights

 

         spearheaded an internet-facing websphere portal with traffic ranging from 10,000-12,000 users and 150,000 page hits per day to include utilizing the websphere application server and tivoli family of products for all security activities.

         reduced company distribution costs nationwide by over $1 million by creating a digital asset management system.

         saved over $1 million annually by developing a self-serve printing application incorporating existing infrastructure to offset costs.

         led the rollout / migration of an ibm domino / lotus notes conversion to over 12,000 exchange and groupwise accounts and up to 90 domino servers in 20 states to include coordinating server installations and training end users.

 

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professional synopsis

 

lennar corporation, los angeles, ca                                                                                                                                          2002 c 2009

 

it manager portal team

         strategically steered a fortune 200 company s it team operations to include directing top-performing professionals and outside consultants in developing targeted web applications, as well as monitoring all project scope, timeline, deliverables, and costs.

         played a vital role in utilizing comprehensive project life cycle understanding to complete efforts on time and within budget.

         contributed solid interpersonal relations skills toward directing c-level customers from inception to completion, along with interpreting ideas, applying outside vendors as necessary, cost-effectively negotiating quotes, and tracking essential resources.

 

key training solutions, london, uk                                                                                                                                              1998 c 2000

 

executive training consultant / training provider

         expertly delivered onsite / offsite software applications courses for one of the uk s leading training companies to include collaborating with account management to devise instructional plans for individuals / groups up to 150, as well as assess proactively client needs.

         demonstrated dynamic leadership qualities toward effectively mentoring and building solutions-focused new trainers, along with facilitating progress evaluations for critical iso standards compliance and promptly developing / implementing corrective actions.

 

department of education and employment, london, uk                                                                                                          1993 c 1998

 

training officer / site administrator government (1995 c 1998)

         optimized government-based training efforts by planning, researching, and creating key patron programs to guarantee successful development of multifaceted learning styles such as cbt methods as assessed by use of training needs analysis.

         coordinated versatile software tutoring support by consistently employing resourceful teaching methodologies to include providing ongoing, objective assessments for 100+ government employees while proficiently training / inducting new staff members.

 

executive officer government (1993 c 1995)

         planned and delegated tasks for a team of 8 officers to maximize use of resources and meet set national targets, along with supporting diverse administrative efforts with critical it security issues to ensure seamless business / data management processes at all times.

 

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education and technology summary

 

bachelor of arts in english                                                                                                                               university of north london

 

microsoft office suite / project / visio • adobe photoshop / imageready / illustrator / dreamweaver / flash / acrobat • quarkxpress

lotus notes • html • css • javascript • xml • sql • asp • jsp • php • websphere portal • lotus domino • canto cumulus

workplace web content manager • webtrends • blackberry os • windows / mac os • server / pc hardware

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