career profile

 

offer more than 6 years experience directing catastrophe and restoration operations in emergency situations after natural disasters, such as hurricanes. possess excellent communication, team leadership, vendor/customer relations, project management, regulatory compliance, and budget administration skills. successfully managed restoration operations after 11 hurricanes including katrina and ike, completing restoration of gaudet elementary in new orleans east, which was the first school to open after katrina.

professional experience

 

phoenix catastrophe services, houston, tx                                                           2007-present

operations manager

     oversee commercial and residential restoration operations caused from fire, wind, storm and water damage. 

     review xactimate proposals for scope, prepare project budgets, and create schedules to include any permits required by regulatory guidelines.

     solicit bids from sub contractors and pre-approve vendors by verifying professional licenses, insurance coverage, and references, then award contracts to successful vendors. 

     lead meetings with project manager once a week to discuss current projects from concept to completion, ensuring optimal quality control and tracking operational schedules, status, as well as any budget or billing issues. 

     communicate with owners by providing e-mail updates every tuesday and friday. 

     maintain communication with owners, adjusters, and local authorities under emergency conditions, such as hurricane ike.

 

dynamic restoration, llc, deland, fl                                                                              2004-2007

director of catastrophe operations (cat)

     spearheaded restoration operations during 9 hurricanes including wilma and katrina to secure and provide drying and mold remediation services for residential condo and commercial properties.

     supervised an emergency response team to ensure services were provided quickly and efficiently.

     reviewed xactimate proposals for scope, prepared project budgets, and created schedules to include any permits required by regulatory guidelines.

     solicited bids from sub contractors and pre-approved vendors by verifying professional licenses, insurance coverage, and references, then awarded contracts to successful vendors. 

     led meetings with project manager once a week to discuss current projects from concept to completion, ensuring optimal quality control and tracking operational schedules, status, as well as any budget or billing issues. 

     maintained communication with owners, adjusters, and local authorities under emergency conditions.

education

 

us army, military justice, 1968

certifications

 

cpr and first aid certification, 1991 

water and fire restoration certification, 2005