yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

leadership development profile

 

superior communicator •  team leadership & training  •  customer service

 

objective: persuasive and influential leader seeking to leverage training and communications experience in support of organizational development objectives.

 

ø  solid understanding of methodologies to assist small businesses, associations, and nonprofits in connecting with customers, clients, and members through training events, programs, and initiatives.

ø  proven track record conceptualizing, developing, and executing learning and development programs to meet stakeholders business goals and objectives and to foster sustained learning environments.

ø  effective approach to identifying new opportunities and skill-building programs at all levels that support talent development while aligning performance with established core values.

ø  excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen.

ø  reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done.

 

core competencies:

scalable learning programs	recruiting & staffing initiatives	adult learning styles
infrastructure development	reporting & analysis	instruction design methods
strategic business outcomes	presentation & documentation	leadership development models
positive learning environments	soft & technical skills	diverse corporate culture
talent development systems	technology-driven organizations	best practices development

 

 

career accomplishments

 

ø  achieved rapid and progressive growth within harvard university s center for workplace development, acquiring role as communications project associate tasked with assisting recruitment services in rollout of new university-wide recruitment system; collaborated with 75 individuals across 15 university schools and units. selected based upon time management expertise and efficiency.

 

ø  entrusted to train, facilitate or co-facilitate professional development classes for harvard staff and emerson students including the following:

 

 

 

professional experience

 

harvard university-cambridge, ma                                                                                 2007 to present

facility coordinator, center for workplace development (cwd)

  assume full accountability for monitoring and maintenance of 6 training rooms accommodating 135 individuals for up to 30 weekly events, including meetings, trainings, and room rentals.

  balance schedule of more than 1,000 annual room reservations and ensure all occupants needs are met, facilitating more than 55 communications yearly as well as training and meeting setups and breakdowns.

  engage prospective clients and industry representatives as face of organization and assist callers and visitors as necessary.

  manage $10k monthly catering bills and organized all related orders for cwd s events.

 

harvard medical school-boston, ma                                                                                  2004 to 2007

coordinator, joint committee on the status of women (jcsw)

  facilitated activities of 70-member committee and 17 subcommittees, including 16 annual meetings and ongoing programs; directed finances and budgeting as well as monthly and annual reporting.

  collaborated with steering committee to review annual $100k budget, prioritize goals and upcoming programs, and initiate new outreach to public and affiliated hospitals.

 

assistant to ombudperson

  supported ombudperson within confidential setting to mitigate complaints and conflicts experienced within workplace and facilitate programs on leadership and negotiation to constituency of 25k.

  oversaw division finances and managed $200k budget while compiling data into annual reports and maintaining collateral materials and membership for regional ombuds organizations; edited powerpoint programs, handouts, and cases.

 

 

education & activities

 

emerson college-boston, ma

master of arts in communication management

 

university of hartford-west hartford, ct

bachelor of arts in communication, minor in human services

  promoted cross-cultural relations during study abroad at london intercontinental university, london, uk.

 

training:

improvisational comedy courses levels i & ii (2009 to present)

 

activities:

vice president for education, harvard crimson toastmasters (2008 to present)

member, harvard member school rewards and recognition committee (2006 to 2007)

member, harvard medical school pilot mentoring program (2006 to 2007)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

with more than five years of experience contributing to the strategic organizational development needs of harvard university and harvard medical school, i have consistently demonstrated the drive to excel, an eagerness to actively collaborate as a team member and a dedication to optimizing results of projects and initiatives.  i believe you will find these qualities translate to maximizing performance as a (position title) with (company name).   to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.

 

of note, i routinely take the initiative to seek out and take on responsibilities beyond the scope of my job description and responsibilities.  for instance, i have contributed my talents toward training harvard staff as well as volunteering my time to facilitate training of emerson college and harvard students while capitalizing on the opportunity to concurrently enhance my skills and knowledge in support of my career goals.  i also personally designed and implemented a dynamic program targeted toward successfully transitioning from college to the workplace.

 

in addition to a master of arts in business communication management, a bachelor of arts in communication (minor in human services), and a results-oriented work ethic, i also can offer:

 

  consistent, dedicated approach to generating effective solutions to assist small businesses, associations, and nonprofits in connecting with customers, clients, and members, including conceptualization, development, and execution of training events, programs, and initiatives.

  talent for formulating learning and development programs to meet stakeholders business goals and objectives while also fostering sustained learning environments.

  proven track record of time management, expert communication, and follow-through illustrated by leadership over development classes for harvard staff and emerson students.

  proactively develop strategic alternatives that drive continuous improvement goals.

  ensure timely completion of all projects within established schedules.

  specialized memberships within organizations, including harvard crimson toastmasters, harvard member school rewards and recognition committee, and harvard medical school pilot mentoring program; dedicated to ongoing training and education.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

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