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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
profile of qualifications
ø extensive administrative, management and customer service experience across hospital/medical, retail and law office sectors; diverse industry experience illustrates adaptability, flexibility and ability to rapidly apply skills and knowledge toward supporting employer needs
eleven years as admitting supervisor, with solid background in staff scheduling, payroll, patient and staff relations, insurance/co-pays, and database administration
successfully managed store operations ranging from customer service, banking/cash handling and human resources to purchasing, inventory control and merchandising
served as office manager for a busy law office; included appointment scheduling, phone management, client payment processing, high-volume word processing/typing, and general clerical functions
ø performance-driven leader and team player; recognized with numerous awards including value in action award, employee of the month award and service award
ø strong work ethic and expertise in planning, prioritizing and managing workflow to optimize productivity and efficiency of operations
ø client-focused and service-oriented, with commitment to maximizing customer satisfaction
yyyyyy x. yyyyyy
professional experience
supervisor-admitting, st jude medical center 1998 - 2009
strategically scheduled staff to ensure optimal use of human resources; on call 24/7
effectively troubleshot and resolved patient and staff issues
provided quality support to physicians, nurses and unit secretary on patient insurance matters and proficiently maintained patient database as well as collected co-pays
efficiently processed staff payroll
actively participated in management meetings
manager,
hallmark shop 1991
- 1998
demonstrated sharp business acumen and leadership skills in successfully steering full-scope operations of busy store
recruited, trained, scheduled, and directed a customer-focused team of associates
proficiently controlled inventory and ordered merchandise to maintain optimal stock levels and product mix based on prior and projected consumer buying trends
oversaw payroll as well as cash handling and banking
office manager, law office of j dhokia
1995-1997
efficiently managed law office operations; entrusted with opening and closing office
managed multi-line phone system, scheduled appointments and processed client payments
performed quality word processing/typing and filed court documents
monitored and ordered office supplies
yyyyyy x. yyyyyy
education
medical assistant program, waterston college of technology
yyyyyy x. yyyyyy
community activities
volunteer charity work; feed the homeless and adopt a family during the holidays
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity where my extensive experience as an admitting supervisor will support your hospital in maximizing staffing practices, patient services and general operations. to acquaint you with my background, i am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated, from 1998-2009 i served as supervisor of admitting for saint jude medical center, where i was on call 24/7. in this capacity, i effectively scheduled staff, managed payroll, handled staff and patient relations, provided quality patient/customer service, and managed a complex patient information database. additionally, i was responsible for collecting/processing co-pays and assisted medical and ancillary staff with patient insurance issues. complementing this, i have a solid knowledge of medicine gained through my participation in waterston college of technology s medical assistant program.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your hospital, and look forward to interviewing with you in the near future.
sincerely,
mira ladva
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