Retail Sales Representative

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Ø  Driven Retail professional offering numerous years of industry experience, including several recent years in Management and strong focus on Sales and Customer Service

Ø  Expertise in defining and implementing targeted strategies to increase sales volume, boost product placement and merchandising performance, and improve store pricing for competitive market leveraging; extensive experience in working with vendors/suppliers

Ø  Dynamic communication, consultation, presentation, and interpersonal relation

Ø  Solutions-focused, creative problem solver

Ø  Equally effective in independent/self-managed and collaborative teamwork environments; strong leader proficient in training, building and directing high-performance teams

Ø  Stellar work ethic and high level of professional integrity

Ø  Certified Pharmacy Technician, Pharmacy Technician Certification Board (PTCB)

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OTC Department Manager, Walmart Stores Inc.-Ft. Walton Beach, FL                                 2008-Present 

  Optimize sales through strategic department In-stock, Customer Service and Merchandising management practices

  Actively collaborate with vendors to facilitate and maintain effective product placement and merchandising

Assistant Store Manager/Co-Manager, CVS Pharmacy-Ft. Walton Beach, FL                         2006-2008

  Drove broad-scope operations spanning Customer Service, In-Stock, and Inventory, with P&L accountability; successfully reduced shrink, boosting bottom-line profits

  Delivered dynamic training programs and provided motivating leadership instrumental to building a productive team

 

Pharmacy Technician, Walmart Stores Inc.-Ft. Walton Beach, FL                                             2005-2006

  Proficiently input and processed pharmacy orders, providing excellent customer service in counseling on medication use and effects, addressing inquiries and facilitating sales transactions

  Applied expertise in private and 3^rd -party insurance toward effectively troubleshooting issues

 

Lead Pharmacy Technician/Pharmacy Trainer, Eckerd/CVS Pharmacy-Destin, FL                 1995-2005

  Contributed sharp communication skills and professional knowledge toward serving as Pharmacy Staff Trainer both internally and throughout new stores

  Partnered with Pharmacist in ensuring critical regulatory compliance and effectively addressed and resolved daily insurance levels as pharmacy Insurance Specialist

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Business and Accounting Major, Okaloosa Walton Community College-Niceville, FL

Certificate, Windows Network System Administrator, University Of West Florida-Walton Beach, Florida