career objective                              

performance-driven leader and recent mba graduate eager to contribute strong operations management, business analysis, and revenue development talents toward actively supporting the employer in optimizing operational performance

profile                                                

ø  offer eight years of progressive operational management experience with expertise in sales, customer service,  budget management, and staff development and supervision

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  coordinate and supervise all aspects of daily operations in sales-driven, highly competitive industries

ø  compile and analyze complex data to generate performance reports and develop solutions; ensure accurate documentation and revenue reporting

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  consistently achieve sales and profitability targets

ø  dynamic communication, presentation, negotiation, and relationship management skills  

education                                           

master of business administration, university of phoenix, phoenix, az                                                 december 2008

 

bachelor of science in resource economics, university of arizona, tucson, az                                   may 2001

professional experience                

department manager, the sports authority, tempe, az                                                                         2006 c present                                                                                                                       

• proficiently oversee all aspects of operations including customer service, human resources, inventory control, and financial planning and performance for this high volume big box retail store
• participate in the storewide hiring and training process; mentor sales and merchandising staff
• ensure efficient restocking, maintenance of visual displays and signage, and superior customer service in line with corporate policy

 

general manager, aaron s sales and lease, mesa, az                                                                           2004 c 2006                                                                                                                                 

• in recognition of outstanding performance, steadily progressed within company from accounts manager position to sales manager to ultimate role as g.m.; gained valuable experience in performing the functions of each department
• carried full accountability for store profitability; generated sales forecasts and set goals, planned staff schedules and workflow, and steered inventory management efforts
• oversaw financial administration and transactional accuracy; controlled cash flow, expenditures, and protection of corporate assets c maintained average audit score of 98%
• actively recruited new store and district personnel through career fairs participation, directed staff development efforts, conducted regular and ongoing performance evaluations, and issued disciplinary action as necessary

 

productions manager, lyreedale farms, roll, az                                                                                  2001 c 2004                                                                                                                          

• successfully managed the production process of a leading regional agribusiness with 2,500 acres of cotton, alfalfa, wheat, milo, sudan hay, and seed crops
• directed15-20 employees working in multiple locations

 

 

 

 

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dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include strong experience in managing highly successful businesses in varied industries and the recent completion of an mba.  i have a solid record of surpassing sales goals and excel at performing a broad range of concurrent duties to achieve optimal productivity, profitability, and client satisfaction.  i have effectively applied my skills and knowledge toward managing cash flow, inventory, and hr, and have implemented proactive business improvement solutions in every position i have held.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy