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yyyyyy x. yyyyyy airborne inn moon hall, room 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
objective
results-driven leader with expertise in medical practice administration eager to contribute talents toward actively supporting a progressive organization in optimizing performance.
career profile
ø over 14 years of healthcare and administrative experience.
ø medical office technology diploma.
ø currently studying medical coding and billing.
ø expertise in oversight of all facets of medical office operations.
ø proven background in all facets of departmental leadership.
ø outstanding skills in direction of clinical, financial and business procedures.
ø exceptional communications and interpersonal abilities.
ø adept in developing customer service programs to upgrade customer satisfaction.
ø demonstrated coordination abilities.
ø self-motivated, self-directed multi-tasker with excellent detail orientation.
professional experience
tidewater eye center, virginia beach, va 2006 - 2008
supervisor & medical receptionist
managed office and one employee, fixed time cards, processed dictation, ordered supplies, conducted supervisor meetings and addressed patient issues.
penn specialty care, willingboro, nj 2003 - 2006
medical receptionist
scheduled appointments, collected copayments, checked patients in and relayed prescriptions to pharmacy.
called in hospital consultations, answered phones, copied medical records and obtained authorizations.
assisted elderly patients, triaged calls and routed patients to nurses and physicians.
norfolk surgical associates, norfolk, va 2002 - 2003
medical receptionist
same duties as above position.
norfolk psychiatric associates, norfolk, va 2000 - 2002
medical receptionist
same duties as above position.
other experience
prior to 2000, employed by cranbury nursing and rehabilitation center in capacity of medical records coordinator supervising medical records department, instructing medical staff in proper procedure, auditing charts to ensure high quality and disseminating documentation to physicians, insurance companies and attorneys.
education
omega institute, pennsauken, nj
diploma, medical office technology 1996
colorado technical university online
medical billing & coding studies, currently attending
tidewater community college, norfolk, va
science for medical careers studies, currently attending
burlington community college, pemberton, nj
science for medical careers studies, transferred to above, 2006
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