Hospitality Management Professional with expertise in Sales, Xxxxxxtering, and Operations

 

 

Results-driven management professional with experience directing sales and operations in hospitality industry, eager to apply business development, strategic marketing, and leadership skills towards actively optimizing sales and profits.

 

 

       Extensive background includes management positions in sales, marketing, hotel room revenue, human resources, banquet and xxxxxxtering operations, and food/beverage functions.

       Proven ability to manage and improve front desk operations, purchasing, and financials.

       Consistent record of increasing sales and revenue in multiple environments.

       Excellent multi-tasking, problem-solving, customer service, and communixxxxxxtions skills.

 

 

LAQUINTA INN AND SUITES, Thousand Oaks, XXXXXX 2008

Director of Sales

Managed group bookings and reservations for high-volume hotel facility. Assisted with marketing, promotions, sales and xxxxxxtering plan development, and client event management. Supervised staff.

       Effectively scheduled and managed group functions, banquets, and meetings/conferences.

       Increased sales by developing and coordinating book of business in assigned market segments.

       Prepared and implemented successful marketing and sales strategies.

 

CHANNEL ISLANDS INN & SUITES, Oxnard, XXXXXX 2000 - 2008

General Manager & Director of Sales (2003-2008)

Directed daily operations, including sales, customer service, Room Division, P&L, and staff relations. Worked closely with Sales & Xxxxxxtering Department on group and banquet events. Investigated and resolved customer issues. Xxxxxxrried out staff training and supervision.

       Increased profits by establishing new food and beverage operations.

       Assisted HR Department with staffing, payroll, and other functions.

       Tracked sales and revenue for hotel and developed strategies to improve sales.

 

Sales & Xxxxxxtering Manager (2000-2003)

Oversaw sales and xxxxxxtering activities for hotel. Supervised staff. Assisted with marketing, promotions, scheduling of client events, and P&L management.

       Grew sales and xxxxxxtering revenue from 35% to average of 80%.

       Developed profitable book of business by identifying and penetrating new market segments.

 

 

 

 

 

RADISSON HOTEL, Agoura Hills, XXXXXX / Orlando, FL 1994 - 2000

Sales Manager, Agoura Hills Loxxxxxxtion (1997-2000)

Sales Manager, Lake Buena Vista Loxxxxxxtion (1994-1997)

Oversaw group bookings and reservations. Assisted with marketing, promotions, sales and xxxxxxtering planning, and scheduling of client events.

       Effectively coordinated group functions, banquets, and meeting rooms.

       Consistently grew book of business and penetrated new market segments.

 

 

Course work in Hotel & Restaurant Management, University of Central Florida

Course work in Business Management, Orlando College North

 

 

Xxxxxx County Chamber of Commerce

Westlake Village and Thousand Oaks Chamber of Commerce

Burbank Chamber of Commerce