Ø  Driven, results-focused team player with solid Sales and Customer Service experience in high-volume telesales centers

Ø  Dynamic communication, presentation, negotiation, and relationship building skills crucial to generating new and repeat business and optimizing customer satisfaction

Ø  Excel in consulting with clients to define needs, tailoring sales presentations to capitalize on those needs, addressing concerns and overcoming objections, and facilitating high closing/conversion rates

Ø  Recognized with numerous Performance Awards for service, attitude and attendance

Ø  Recipient of 2 Sales Rep of the Month Awards

Ø  Talent for rapidly acquiring and applying knowledge of company products/services

Ø  Strong work ethic, high level of professionalism and present a positive image as representative of the employer

 

 

Sales Representative; InPulse Response Group C Mesa, AZ                                 2007-2009

  Effectively drove sales in fast-paced inbound/outbound phone sales center environment by clearly defining consumer needs, delivering customized presentations of portfolio offerings, persuasively closing sales, and providing world-class customer service

  Aggressively targeted businesses and consumers in order to develop new prospects and generate leads

  Efficiently maintained detailed client contact database

  Actively supported overall business performance as collaborative team member focused on achieving both personal and group goals

 

Sales Representative; DialAmerica-Tempe, AZ                                                                 2005-2007

  Generated solid sales results in fast-paced  telemarketing setting where effective communication and interpersonal relation skills as well as self motivation were key to capturing new business and fostering repeat business

  Capitalized on ability to identify and address target customer needs in achieving strong lead conversion rates

  Completed intensive company-sponsored sales training program

 

 

Supervisor; applied strong leadership skills toward effectively coordinating and managing a developmentally challenged lawn service crew