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yyyyyy x. yyyyyy
15251 seneca rd. #132 • victorville, ca 92392
xxx-xxx-xxxx • abc@xyz.com
skilled senior-level engineer eager to contribute expertise in biomedical and electrical engineering, as well as strong management skills toward actively supporting an organization in maximizing performance.
profile
- respected engineer offering over 18 years diverse experience in biomedical engineering, electrical engineering and operational management.
- in depth expertise a broad range of field service engineering, actively enforcing osha and iso 9000 regulations.
- extensive training in gmp, osha and fda regulations, with certifications in gmp, osha and bio- hazard regulatory compliance.
- facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
- skilled at performing independently or within a team to exceed all operational goals and objectives.
- recognized as self-motivated profession, with proven commitment to hard work and excellence.
- technically proficient in windows operating system, microsoft office suite and ms projects.
- dynamic communication and relationship management skills; fluent in english and persian.
selected accomplishments
north face award for excellence in customer satisfaction, 2000
engineer of the year, for excellence in job performance in difficult territories, 1994
engineer of the year, for effectively reducing downtime by 50% in assigned territory, 1993
professional experience
hoodian corporation tehran, iran 2001-2010
field service engineer
- spearhead the provision of technical services for all biomedical equipment at medical and dental clinics throughout iran, effectively reducing operational costs and decreasing machinery downtime from 5% to under 2%.
- drove the complete implementation of engineering change and software upgrades throughout iran.
haemonetics corp. braintree, ma 1990-2001
senior field engineer, 1996-2001
- hand-selected to oversee all technical service operations for 25 blood bank centers and 18 hospitals across the western united states.
- effectively trained and directed 4 engineers and 72 technicians; actively supervising operational functions such as conducting advanced maintenance seminars and improving field engineer training to reduce costs by 29%.
- successfully reduced machine downtime from 3% to 1.5% through the provision of technical support and ongoing training.
field service engineer, 1994-1996
- tasked with managing dissatisfied customers, developing satisfied clients while reducing operational costs and decreasing machinery downtime from 3% to 2%.
- skillfully analyze equipment operations to identify potential cost reduction and work time reduction.
- strategically developed document templates for reports of parts used, repairs, and work completed for clients.
associated field engineer, 1992-1994
- actively provided technical services for electro-mechanical machines for 19 commercial plasma centers.
professional education
master of business administration and technology management university of phoenix 1998
bachelor of science in business administration university of phoenix 1996
bachelor of applied science in automated manufacturing technology itt technical institute 1991
associate of applied science in electronic engineering technology itt technical institute 1989
training in osha, gmp, iso 9000 standards, and tqm haemonetics corp. date
yyyyyy x. yyyyyy
15251 seneca rd. #132 • victorville, ca 92392
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include over 18 years experience in biomedical engineering, electrical engineering and operational management. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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