Results-oriented Professional eager to contribute broad Project Management, Customer Service and Accounting background toward boosting bottom-line performance of dynamic company

yyyyyy x. yyyyyy

 

Ø  Feature dynamic communication skills, effectively collaborating across all areas of operations, corporate levels and clientele to maximize results and optimize customer relations

Ø  Excel at fostering customer relations, quickly processing and researching all client needs and sufficiently resolving all requests/disputes; Proven ability to drive increased repeat/referral business by creating customer trust and providing exceptional follow-up

Ø  Expertise in planning, coordinating and managing administrative workflow and projects to efficiently meet critical deadlines and operational goals

Ø  Develop and implement best practice methodologies and ongoing improvement programs to achieve strategic and cost-effective alignment with overall goals and improved customer-satisfaction ratings

Ø  Consummate team player with strong ability to train, develop and motivate associates

yyyyyy x. yyyyyy

 

U.S. Postal Service, Greenfield, IN                                                                                   2009-Present

Postal Carrier (Temporary)

 

  Efficiently secure and deliver high-value mail/parcels to customers and businesses,  consistently maintaining property security

  Exercise excellent communication and problem solving skills daily, achieving high-level customer satisfaction standards

 

Novelty Inc., Greenfield, IN                                                                                                   2008-2008

Project Manager (Contract)

 

  Oversee all stages of development, production and distribution of 2,000 annual products, integrating proper management software and advanced communication

  Effectively utilize computer software to successfully manage and monitor projects

  Demonstrate highly organized project management and communication skills, ensuring timely completion of projects

 

Horizon House Inc., Indianapolis, IN                                                                                      2008-2008

Operations Manager

 

  Excelled at managing customer service staff and customer service-related situations

  Showed keen fiscal skills, creating and maintaining annual departmental budget;

  Helped coordinate fundraising events and grant writing initiatives

  Thrived at handling Human Resource matters, including hiring, evaluating, and disciplining staff

 

 

Town of Fishers, Fishers, IN                                                                                                   2006-2007

Project Manager/Development

 

  Led customer feedback and follow-up for all residential and commercial building plans, accurately documenting review process; Noted for leading contractors toward safe-building practices

  Maintained strong community relationships through emphasis of community safety

  Showed strong proficiency in adapting to highly intensive computer software environment.

 

Alt & Witzig Engineering Inc., Carmel, IN                                                                               2006-2006

Project Manager, New Accounts

 

  Displayed strong contract and negotiating skills, drafting extensive million-dollar bid proposals for   labor, equipment and materials testing

  Quickly and efficiently identified/solved problems, resulting in strong vendor and customer relations

  Effectively submitted and tracked proposals for new and current projects, growing bottom line

  Directed recruitment efforts for new Testing Division employees

 

U.S. Army, Fort Campbell, KY                                                                                               1997-2001

Finance & Pay Specialist

 

  Assisted service members/families with bi-weekly payroll, vacation accounts, and medical benefits

  Accurately processed and maintained monthly vacation and savings plans

  Excelled at quickly resolving high-volume soldier inquiries regarding promotions, pay and vacation

 

Life Partners Group, Denver, CO                                                                                          1996-1997

Accounts Receivables Specialist

 

  Cohesively worked alongside team members in receiving and updating client accounts

  Promptly prepared late payment statements and non-payments for collections department

  Exercised exemplary communication and computer skills in assisting insurance clients

  Applied appropriate assertiveness and diplomacy when dealing with difficult clients/customers

yyyyyy x. yyyyyy

 

Counselor, Hamilton County, IN; 2002-2005

Sports Marketing Coordinator, YMCA of Greater Indianapolis, IN; 2001-2002

yyyyyy x. yyyyyy

 

Indiana Wesleyan University, Indianapolis, IN

Bachelor of Science, Accounting (Present; GPA: 3.73)

 

United States Army, Fort Jackson, SC

Standard Military Finance Specialist, 1997

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a position with a dynamic company and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I feature extensive senior-level project management and finance and operations experience. I am now eager to apply this team-oriented background toward delivering immediate results for your company while building a progressive, long-term career of mutual benefit.

 

As an employee, you will find me to be extremely skillful in a broad level of fiscal matters, including payroll, accounts receivables, grant writing and contract bid proposals. I m also a proven leader who thrives in team settings and excels at communicating with customers and fellow staffers. I am confident I will be a valuable asset to your operations, and look forward to interviewing with you in the near future.

 

Sincerely,

 

Christopher Walls