yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com

 

ms, management candidate and recent baas graduate eager to contribute academic background as well as professional experience toward building a progressive career while delivering immediate results for the employer.

profile

 

• current master s candidate offering ten years progressive professional and academic experience, including expertise within business development, operational management and customer service capacities.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• excel in building, developing, and leading top-performing, results-oriented cross-functional teams.
• dynamic communication, presentation, negotiation, and diplomatic management skills.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic client services interaction both in person and via telephone.

awards & honors

president s scholar texas a & m

dean s list texas a & m

merit award texas department of health and human services

professional experience

 

recreational program specialist iii terrell state mental hospital

• sharp business acumen and experience in managing broad scope of operations, from planning patient therapeutic activities and ensuring hipaa/jcaho regulation compliance to developing patient life skill training and handling all reports and documentation.
• actively assist in the development, implementation and execution of highly individualized rehabilitation therapy programs.
• apply sharp leadership skills toward effectively supervising patient care for optimal outcomes.
• collaborate with hospital leadership, both in person and in writing, regarding patient quality improvement.

 

customer relations/accounting batrus hollweg

• successfully steered customer service operations to generate high volume growth and revenue; providing daily telephonic contact with customers.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts, including data entry operations, maintaining updated customer database and processing all customer orders.
• managed broad scope of accounting/finance activities including accounts receivable, accounts payable, accounting error reviews, and monthly/quarterly sales reports.
• effectively resolved complex customer account issues with professionalism and diplomacy in a timely manner.

 

administrative assistant red dot corporation

• actively maintained customer contact in support of company vision and mission.
• collaborated with area sales managers and regional management in the determination and achievement of weekly sales goals.
• efficiently handled a broad range of administrative operations, from maintaining client database, data entry and bid processing to sales reports, financial reports and accounting functions.

 

professional education

 

master of science in management texas a & m commerce, tx                                                present

 

b.a.a.s. degree texas a & m; college of business & technology commerce, tx gpa 3.88                  2008

 

workshops active listening, conflict resolution and communication