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yyyyyy x. yyyyyy  

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

 

Business Administration ~ Office Management ~ Executive Support

yyyyyy x. yyyyyy

Profile of Qualifications

 

Ø  Offering numerous years of progressive experience where dynamic business, administrative and customer service skills have proven instrumental to employer success in maximizing operational and financial performance

Ø  Experienced in training, developing and leading high-performance teams; effectively prioritize and assign work/projects to maximize use of resources and meet critical timelines and operational goals

Ø  Well-versed in vendor sourcing and negotiations, procurement and inventory control

Ø  Solid skills in managing payroll and expense reports

Ø  Proficient in office operations, from reception and multi-line phone management to documentation production/processing, filing and general clerical functions

Ø  Bi-lingual; English and Spanish

yyyyyy x. yyyyyy

Professional Experience

 

Office Manager, JCI Distributors, Inc.                                                            03/2000 to Current

Contribute sharp business acumen toward steering broad-scope operations, with responsibility for training, coordinating and directing staff; strategically delegate staff assignments

Persuasively negotiate and administer competitive vendor contracts for office/business services

Closely review and approve personnel travel expenses for cost control and company policy compliance

 

Loan Processor, Municipal Mortgage                                                            08/1995 to 03/2000

Applied strong administrative and customer service skills as well as industry knowledge toward effectively processing loan applications and supporting documentation; provided quality follow-up to maximize customer satisfaction and drive revenue growth

Managed high-volume inbound and outbound phone calls

 

Reception/Office Supervisor, Continental Trust Mortgage                           01/1992 to 08/1995

Oversaw diverse range of office and reception functions spanning phone handling, client/visitor reception, detailed application/documentation preparation, and file/information systems management

yyyyyy x. yyyyyy

Professional Development

 

Executive Secretarial Certification

 

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