SENIOR MANAGEMENT: Human Resources, Operations Administration, Administrative Services

 

 

Talented and accomplished human resources and administrative services management professional looking to provide company with exceptional service and facilitate corporate success.

 

 

Proven record of improving operations and facilitating corporate success. Professional Human Resources (PHR) and

Certified Mediator. Expertise in recruiting, hiring, training, and counseling employees, directing HR programs, developing policies and procedures, and administering departmental finances. Adept at formulating and implementing corporate infrastructures. Excellent problem-solving skills.

 

Human Resources Management Corporate Operations Employee Relations Strategic Planning Compliance

Business Development Benefits Administration Executive Coaching Cost/Budget Control Employment Law

Change Management Process Improvement Project Management Compensation Mediation HRIS/Reporting

 

 

Stanford University, Palo Alto, CA                                                                                                                  2004 - 2008

Administrative Services Manager, Dept. of Political Science (2007-2008)

Oversaw hiring of all research professional and classified personnel. Assessed staffing needs. Supervised non-research administrative and professional staff. Provided personnel issue counseling. Ensured compliance with employment practices. Evaluated personnel records and recommended salary increases, promotions, performance reviews, trainings, and more. Worked closely with Dean s Office HR department. Played major role in preparing recruitment and promotion materials. Managed statistical data, prepared reports, and responded to peer institution inquiries. Represented department at university functions. Administered departmental budgets, grants, financial gifts, contracts, and self-sustaining funds. Conducted analyses and forecasts.

       Performed space and facilities management, including assignment of space for faculty, staff, and students, laboratories, and common areas.

       Developed and implemented highly effective administrative and operational policies.

       Actively involved in safety, security, maintenance, and other facilities functions.

       Assisted with preparation of proposals and solicitations. Ensured fiscal compliance in all areas.

 

Strategic Partner, Dept. of Family Medicine (2004-2007)

Carried out strategic planning for department s infrastructure and developed implementation plans. Performed change management, including assessment of organizational readiness for change. Monitored organizational transitions and evaluated results. Served as Financial Manager. Administered $4.8M budget.

       Prepared quarterly reporting and PI certifications.

       Main point of contact for Office of Student Affairs regarding HR, payroll, IT, facilities, equipment, property, health & safety, project management, faculty and student affairs, and more.

       Conducted financial planning, forecasting, trend monitoring, and grant tracking. Prepared budgets and formulated cost-saving measures.

 

IBM-MANAGED OPERATIONS, Victoria, BC, Canada                                                                                           2002 - 2003

Systems Administrator / Senior HR Generalist

Managed daily operations support and administration for 7 IBM-managed operational sites. Performed new-hire processing, monthly payroll preparation, terminations/exit interviews, supply ordering, and more.

       Served as liaison to Ministry of Health and facilities management team.

       As Systems Administrator, managed Windows, application, and database administration.

       Carried out strategic planning for site-wide IBM operating system upgrades.

       Provided expert support for Executive Project Manager.

 

 

 

VIALTA, INC., Fremont, CA                                                                                                                                         2000 - 2002

Senior Human Resources Information Systems / Benefits Analyst

Managed benefits administration. Conducted open enrollment for all plans. Served as HRIS database administrator. Trained executives in new corporate policies relating to employment law and employee relations. Conducted annual merit reviews and compensation survey reports. Managed internet recruiting.

       Successfully implemented critical upgrades to Oracle HRMS system.

       Primary contact for satellite offices in Canada and Hong Kong. Resolved payroll issues.

       Led OFCCP audit and ensured continued compliance.

       Completed compensation analysis of global organization, including executives, using Xxxxxxtson/Wyatt and Radford Benchmark Survey compensation data.

       Improved cultural diversity axxxxxxreness by implementing new diversity program.

 

EG3 COMMUNICATIONS, INC., San Jose, CA                                                                                                       1999 - 2000

Human Resources Manager

Oversaw all HR functions, including staffing, training, compensation, performance evaluations, employee relations, benefits administration, HRIS, and ADP payroll for start-up company. Supervised staff of 16.

       Designed and implemented all human resources guidelines for new company.

       Improved productivity by implementing new performance incentive programs.

       Increased efficiency by creating work flows and operational procedures.

       Developed and authored company s employee handbook.

 

 

San Jose State University, San Jose, CA                                                                                                                 1996 - 1999

Administrative Manager, Office of Associate Dean, College of Science

 

 

MBA in Human Resources Management, University of Phoenix, San Jose, CA

MBA in Technology Management, University of Phoenix, San Jose, CA

BA in Liberal Arts, w/Organic Chemistry minor, San Jose State University, San Jose, CA

 

 

Professional Human Resources (PHR)

Certified Mediator

Stanford Cardinal Financial Curriculum, Level I/II

 

 

Society for HR Management

Golden Key International Honor Society

Executive Board Member, Gardner Health Network

Board Member, Gardner Care Corporation

Founding Board Member, National Encephalitis Foundation

 

 

MS Office, Oracle Financials, PeopleSoft HRMS, ReportMart, KRONOS, and various HRIS/HRMS applications

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in Human Resources Management and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I have an extensive background in HR, operations, and administration services management. My professional accomplishments include

 

       Overseeing staffing, compliance, budgets, financials, facilities, and space assignments for Stanford University s Department of Political Science, where I also developed operational policies and procedures.

       Carrying out strategies planning, change management, and quarterly reporting for Stanford s Department of Family Medicine, while also supporting HR functions and managing financial planning and forecasting.

       Providing HR and systems administration services for 7 IBM-managed operational sites.

       Directing all benefits administration, HRMS upgrades, HRIS database administration, and OFCCP audits for Vialta. Additionally managed analyses, payroll, internet recruiting, and compliance.

       Training executives in employee law and employee relations at Vialta.

       Establishing and managing a complete Human Resources program for a start-up company.

 

You will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  Further details of my achievements can be found in the attached resume. I am confident that I could be a valuable asset to your firm, and look forxxxxxxrd to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

 

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