results-focused professional with track record of success in sales and management eager to contribute talents toward actively supporting insurance, financial service and/or claims adjusting operations

 

profile                                                

 

ø  extensive management and sales experience in customer-focused, service-oriented industries

ø  experienced auto collision estimator adept in working with insurance agents and adjusters

ø  proficient in driving full range of business operations ranging from human resources, sales and customer service to financial management, production, and quality control

ø  certified, advanced collision estimating skills; i-car certified

 

key achievements

ø  recognized with beyond the call of duty award for contributions to company success, may 2008

ø  recipient of paint & body professional award, 2005

ø  received best payroll control award for 3 consecutive years, 2003-2005

ø  attained president s club status, 2003

ø  recognized for lowest bad debt, 2003

ø  awarded most improved manager, 2003

ø  highest percentage sales increase award; achieved 113.45% growth

ø  attained pioneer club for high volume sales performance

 

professional experience                

 

capitol chevrolet body shop-montgomery, al                                                   2006-present

production/quality control manager

  rapidly progressed from auto collision estimator to oversee production and quality control

 

general parts, inc.-montgomery, al                                                                   1999-2006

manager; 2002-2006

  promoted to steer operations of stand-alone automotive paint store, with p&l accountability

  effectively hired, trained and led a top-performing team that consistently met productivity, quality and customer service goals

manager; 2000-2001

  progressed to manage auto paint and auto machine shop operations for larger store

sales representative; 1999-2000

  launched career with company generating and maintaining outside accounts

 

norman/blackmon motor company-greenville, al                                              1990-1999

automotive technician

  ase certified technician certified in all general motors and service technology group

 

education                                           

2-year degree, john patterson technical college-montgomery, al; 1992

dupont automotive paint school-atlanta, ga; 2002

multiple general motors certifications-bessemer, al

numerous management and leadership training certifications

 

community activities                        

 

volunteer, local fire department fundraisers ~ volunteer, ymca ~ supporter, shriners