Yyyyyy x. yyyyyy                                             0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx                                                                  abc@xyz.com

                                                                                                                 

Career Objective                             

 

Results-driven leader eager to contribute dynamic analytic, leadership and communication skills toward actively supporting a progressive organization as a key staff member

 

Profile                                                

 

Ø  Offer approximately 11+ years progressive experience in a wide array of environments with a comprehensive senior-executive background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

 

Professional Experience                

 

 

Peoples Choice Mortgage - Randolph MA                                                                      2002-Present
Vice President of Training

  Contribute dynamic leadership skills with full accountability for effectively running daily operations for two locations, with a focus on streamlining operations and leading a recruitment team of 20 sales representatives in daily operations.

  Proficiently develop and execute applicant retention strategies supporting enterprise-wide operations.

  Hire, train and mentor new staff in all aspects of daily mortgage operations, and achieve strong class

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, including performing competitor analyses and negotiating with vendors.

  Execute monthly sales plans and maintaining company directives, including instructing 50 students per course, with a Class retention for class starts 89 % to 93 %, and a75 % completion rate.

 

Gibbs College - Boston MA                                                                                           2000-2002
Director of Admission

  Maintained full accountability for overseeing all aspects for the training and mentoring of admissions ream members for programs, with a focus on loan officers and real estate agents.

  Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

  Spearheaded diverse management functions ranging from workflow planning, policies/procedures development, and technology-driven solutions implementation.

  Effectively developed and implemented various promotional, marketing and advertising programs in for mediums including television, radio, print and internet.

  Acknowledged twice at the yearly sales conference for sales and retention awards.

  Recruited for three groups of classes totaling twelve classes, with an average retention 30 day retention rate of 90%.

 

Prior experience

 

Capitol Mortgage Co. - Burnsville MN                 `                                                           1997-2000
President

 

Education                                           

 

Boston University C Bachelor of Science in Business Administration