yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

results-focused store management professional eager to offer 18+ years of progressive sales, team building, and customer service experience toward driving an employer s success. top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction.  excellent communicator who can build loyal teams with low turnover rates.  expert at cultivating a strong brand image with high standards in quality and service.  ambitious self-starter who can handle multiple assignments within deadline-driven environments and proficiently streamline organizational processes to increase efficiency.

 

key areas of expertise

 

store management         team building                       process improvement         high-volume sales                   expense control

customer service            training / development       loss prevention                   company merger support       cash handling

 

career highlights

 

         spearheaded enhanced store restructuring and team training / development processes to increase overall store revenue.

         improved on-time deliveries from 60% to 99% for the company s largest store to include directing retail efforts during the company s seamless merger with vinson and r.j. gallagher company.

         increased sales 25% by developing results-focused teams to handle the company s merger with vinson supply, along with creating storewide process improvements and building valuable customer alliances for high business retention rates.

         successfully increased sales 40% by redeveloping industrial pipe, valve, and fittings for c0₂ plants in denver city.

 

professional synopsis

 

operations management

 

         apply dynamic leadership talents toward directing store operations for the largest north american distributor of pipe, valves, and fittings and additional energy-related products and services consistent with corporate values, standards, and practices.

         expertly formulate strategic business decisions based on analysis of regular sales reports to maximize bottom-line results.

         demonstrate sharp analytical abilities toward managing all payroll expenses and store budgets to include directing inventory management practices and completing key assessments to optimize loss prevention efforts and protect assets.

         perform all cash handling duties and complete the documentation of monetary values via solid recordkeeping practices.

 

sales / customer service

 

         contribute strong communication skills to promptly handle customer requests and effectively resolve business challenges.

        utilize diverse industry and company knowledge to improve sales results, product awareness, and brand imaging.

        actively monitor customer flow to strategically place products and generate substantial company revenue.

 

team building

 

        drive business growth by recruiting, hiring, and supervising top-performing sales teams, along with creating training / development programs in coordination with corporate initiatives to guarantee consistency among store operations.

        plan and delegate individual and team employee tasks to optimize use of resources and meet key goals.

        foster cooperative teamwork while concurrently attaining retail sales, asset protection, and expense control objectives.

 

professional experience

 

mcjunkin redman corporation, ardmore, ok / odessa, tx / galena park, tx / lovington, nm                1991 c present

 

additional professional roles held prior to 1991