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Yyyyyy x. yyyyyy   

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

Objective

 

Quality-focused and efficient professional eager to contribute exceptional administrative, human relations, and leadership talents toward supporting a dynamic organization in optimizing performance.

 

Qualifications Profile

 

         Versatile, conscientious and resourceful with superior time management and prioritization skills; able to gracefully balance multiple tasks simultaneously. 

         Self-directed and dependable; extensive experience in working autonomously without supervision. 

         Meticulous problem solver offering significant financial acumen and record-keeping skills.

         Excellent skills in office administration, data entry, 10-key by touch, operating business machines, and utilizing software such as Microsoft Word and PowerPoint.

         Adept at managing business correspondence, facilitating effective client relations, and delivering quality customer service.

 

Professional Experience

 

Department of Revenue, 2007 to 2008

Revenue Tax Specialist II

         Reviewed and audited taxpayers tax returns, researched and resolved discrepancies, maintained files and records, confirmed refund amounts, and processed refund checks.

         Applied dynamic communication skills toward providing exceptional customer service.

         Advised taxpayers and/or representatives regarding taxability of specific transactions, reporting, and filing procedures.

 

Department of Social Services, Office of Family Support, Support Enforcement Services, 1998 to 2007

Social Service Analyst II

  • Demonstrated exemplary organizational strengths in skillfully managing assigned caseload.
  • Interviewed clients to obtain and assimilate noncustodial and employment information.
  • Interpreted and explained complex laws and regulations, program directives, and agency policies to clients, and critically assessed absent parents ability to provide support.
  • Exercised strong investigative talents to probe and enforce child support cases via intake services, absent parent location, and diligent collection of payments.
  • Prepared and submitted documents for court proceedings and functioned as liaison for agency in coordination of affidavit completion and case testimony.


Delgado Community College, 1997 to 1998
Secretary II

  • Decisively screened and routed telephone calls, greeted visitors, and responded to business correspondence essential to optimizing administrative operations.
  • Proactively supported Director of Financial Aid through report preparation, payroll processing, and weekly supply requisitions.

 

Earlier roles: Clerk IV, Data Entry Operator III and Typist Clerk II for Department of Health and Hospitals.

 

Education

           

Master s Degree, Public Administration, Troy University, New Orleans, LA, 2005

B.S. Degree, General Business, Excelsior College, Albany, NY, 2002

Yyyyyy x. yyyyyy   

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx

abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a <insert job title/position> capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you significant administrative experience, well-developed interpersonal relation skills, and a solid ability to identify, analyze and quickly resolve problems. To complement these qualifications, I offer exemplary organizational, documentation, communication and prioritization skills which are essential in a <insert job title/position> role.

 

As a proactive contributor to your organization, you will find me to be a driven professional committed to supporting you in achieving your objectives through superior performance, integrity, dedication and initiative. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

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