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Yyyyyy x. yyyyyy
PO Box 285 ¾ West Seneca, XXXXXX xxxxxx ¾ (xxx-xxx-xxxx ¾ abc@xyz.com
Executive Profile
Results-driven executive manager / business developer with numerous years of experience in program deployment and management, relationship building, P&L responsibility, risk assessment and mitigation, and strategic planning in the retail banking arena. Dynamic communication, presentation, negotiation, and relationship management skills along with sharp business acumen and demonstrated ability to grow revenues, expand client base, and increase bottom-line profitability. Effectively identify and capitalize on opportunities to penetrate and develop markets in constantly evolving environments; proactively monitor industry trends and developments, including competitive services and marketing activities.
Professional Experience
HSBC Bank 2005 C Present
Senior Network Incentive Manager C First Vice President, Xxxxxx, XXXXXX (11/2009 C Present)
- In recognition of outstanding performance, steadily progressed within the bank to attain present position entrusted with oversight of Network Incentive Development program, including responsibility for driving profits and administering $35M budget
- Lead onsite and offshore Analytics Team in factoring commissions within branch network, including those paid on business and consumer loan products, mortgages, investments, mutual funds, annuities, and checking accounts
- Establish and continually improve Network Incentive Development strategies and procedures, ensure compliance with all regulatory guidelines and corporate policies, and monitor operations to maintain alignment with business objectives
- Work closely with interdepartmental and external parties to consistently achieve goals and meet customer needs with profitable products / programs; facilitate communications regarding strategy and direction within retail network
Senior Product Manager Business Banking & Consumer Credit C First Vice President, Xxxxxx, XXXXXX (10/08 C11/09)
- Ensured competitiveness and profitability of programs within business banking and consumer loan arena; responsible for meeting profitability goals on $2.6B book of business
- Developed, implemented, and enhanced program strategies within the Customer Management, Product Management, and Payments & Channel Management areas of Customer Development
District Sales Leader C First Vice President, Hamburg and Tonawanda, XXXXXX (7/05 C 9/08)
- Drove consistent, profitable growth in loan account gain through new loan origination and customer retention; identified opportunities for expansion and increased revenues
- Maintained close working relationships with district branch managers and sales staff and completed regular performance appraisals; traveled to sales offices to review goal achievement, new business development, deficiency corrections, audit policy, and compliance with all regulatory guidelines, including those under ECOA, TCPA, and RESPA
Business Relationship Manager C Vice President, Hamburg, XXXXXX (12/05 C 7/06)
- Cultivated, maintained, and expanded on relationships with Small Business customers; expertly managed $20M book of business
Fleet Bank / Bank of America, West Seneca, XXXXXX 2000 C 2005
Vice President C Business Banking Center Manager
- Oversaw $85M in Small Business Center Deposit Base, served as Regional Business Coordinator for 36 branches, and managed interdisciplinary team of 24 sales and member services specialists
- Consistently led region in sales production, efficiency/productivity, and customer satisfaction and retention
- Granted numerous awards for exceptional performance, including Southwestern Small Business Relationship Manager of the Year (2005), Service Excellence Award (2001, 2002, 2003), Business Coordinator Top Achiever Award (2002, 2003), Top Box Customer Service Award (2002, 2003), Mentor and Coach Award (2003), and Gold Star Service Provider Award (2002)
Continued
Yyyyyy x. yyyyyy Page 2
Cityscape Mortgage, Inc., Tarrytown, XXXXXX 1997 C 2000
Regional Account Executive, Upstate Xxxxxx Division
- Strategically launched new territory for established mortgage wholesale banker, establishing more than 45 new clients in eight months and generating over $12.5M within first year
- Designed and introduced innovative technology-driven mortgage lending pre-approval processes resulting in 75% increase in pre-approval to closed mortgage
- Recipient of President s Club Award (1999, 2000)
Fleet Bank, Xxxxxx, XXXXXX 1992 C 1997
Float Manager / Branch Banking-Manager Trainee
- Spearheaded critical new product roll-outs for entire region, successfully establishing competitive leveraging and diversifying revenue channels vital to maximizing sales performance
- Functioned as primary backup to branch manager and oversaw 36 branch offices
~ Community Activity ~
Junior Achievement C Basic Banking Session High School Level
Father Barker C Banking 101 for Immigrants to USA
United Way Day of Caring Event
Toys for Tots
Salvation Army
Habitat for Humanity -Hurricane Katrina and Other Projects
Red Cross- September 11 Fund Committee
Xxxxxx Soup Kitchen
Education & Training
Indiana University of Pennsylvania, Indiana, PA 1991
Bachelor of Science in Criminal Justice / Criminology
~ Professional Development ~
Furman University Graduate School of Retail Bank Management Class of 2011
SMU Cox School of Business National Commercial Lending School 2008
Cannon Financial, Inc 2007
Advanced Commercial Credit Training 2007
The Sales Training Development Program 2006
Six Sigma Green Belt Certificate, Breakthrough Management Group 2004
Delegating Tasks, Harvard Manage Mentor 2001 / 2004
Presentation Skills, Harvard Manage Mentor 2001 / 2004
Project Management, Harvard Manage Mentor 2001 / 2004
Behavioral Interviewing, Harvard Manage Mentor 2001 / 2004
Managing Upward, Harvard Manage Mentor 2000 / 2003
Managing Change, Harvard Manage Mentor 2000 / 2003
Customer Service, Harvard Manage Mentor 2002
Team Building, Harvard Manage Mentor 2002
Yyyyyy x. yyyyyy
PO Box 285 ¾ West Seneca, XXXXXX xxxxxx ¾ (xxx-xxx-xxxx ¾ abc@xyz.com
Date
Hiring Agent Name
Title
Compaxxxxxx Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity as a insert specific job title and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompaxxxxxxing resume, my professional qualifications include extensive experience driving all aspects of business development, product management, and program oversight in the highly competitive retail banking arena. I excel at preparing and administering budgets, building and leading top-performing support teams, and creating lasting business relationships that result in increased profitability and market share. My unique blend of sharp business acumen and relationship management skills has consistently proven instrumental in my success at designing and rolling out highly effective programs. To complement this background, I hold a Bachelor s degree and have completed substantive professional development, including my current studies through the Furman University Graduate School of Retail Bank Management.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your bank, and look forward to interviewing with you in the near future.
Sincerely,
Mike Persichini
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