career profile

 

accomplished sales manager with more than 15 years experience in supply chain, warehouse operations, and manufacturing/production environments. possess excellent communication, project management, account management, team leadership, and business development skills. has overseen financial, human resources, inventory control, shipping & receiving, marketing, procurement, and purchasing operations throughout career. successful at closing deals and acquiring signed contracts with benefits-oriented sales presentations, client visits, and trade show attendance.

professional experience

 

packaging corporation of america, account manager, donna, xxxxxx                     03/2006-present

     manage multinational accounts by cultivating strong business relationships with customers and prospecting target markets to drive business growth.

     provide superior customer service by following orders from start to finish and ensuring optimal quality assurance according to customer needs.

     proactively seek opportunities to cross sell existing customers to expand current company accounts.

     oversee accounts receivable, inventory control, quality assurance, jit process implementation, and special delivery requests for shipments into mexico.

     devise product marketing campaigns by collaborating with customers and the design department.

     negotiate contract terms based on individual customer needs.

     successfully opened and managed several top ten accounts.

 

temple-inland, sales representative, edinburgh, xxxxxx                                     01/2004-03/2006

     launched a new set up distribution warehouse as well as the grand opening event in reynosa for a high profile account.

     directed sales for specific accounts by tracking revenue growth opportunities for corrugated paper products, designing marketing materials, and building business in new mexico and xxxxxx markets.

     provided superior customer service initiatives to ensure repeat business and referrals.

 

victory packaging, customer service manager, donna, xxxxxx                         01/2000-01/2004

     led the customer service department by overseeing recruiting and managing daily staff activities to ensure goals were met.

     managed iso9000 system implementation and audits for optimal quality assurance.

     administered physical inventory, logistics for inventory replenishment in reynosa, and procurement for printing and cutting dies.

 

redi-packaging, customer service representative, edinburgh, xxxxxx                       03/1998-12/1999

     processed customer orders by procuring sundry items, processing new items, and answering customer inquiries.

     collaborated with outside sales reps to determine the best options for individual customers.

 

care products, xxxxxx, xxxxxx                                                                               06/1994-03/1998

national sales representative (09/1995-03/1998)

     organized and attended national tradeshows as well as customer events to generate new accounts.

     partnered with graphic designer to develop product catalog.

 

customer service representative (06/1994-09/1995)

     processed customer orders taken via phone, and completed invoices and shipping for product orders.

     prepared turnkey quotes for nursing home accounts.

education

 

university of xxxxxx, edinburg, xxxxxx, 1994-1996