yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

objective

proficient it professional eager to contribute technical expertise, infrastructure capacity, strong project management and customer service skills in a challenging computer support/network administration assignment actively supporting an organization in maximizing performance.

career profile

ø  certified network engineer.

ø  certifications in computer technology and computer graphics/animation.

ø  over 18 years of successful it experience.

ø  expertise in network engineering user service and software operating systems.

ø  proven testing and troubleshooting capacity.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems and telecommunications issues.

ø  background in effective project management.

ø  college adjunct professor in information technology.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  adept in aligning it contributions with organizational objectives.

ø  enthusiastic team player.

technology skills

ms-sql 6.5/7.0, mysql 3.x/4.x, microsoft access 97-2002, obdc 32, php and cgi databases, internet information server 4/5, apache 1.3x, modssl for ssl connections and sendmail custom setup web servers, html, php and cgi programming languages, cisco 800-2600 routers, microsoft word, excel, access and outlook (all 97-xp), powerpoint and lotus notes, windows 95/98/me/4.0 nt/2000 workstation/server/xp/vista, freebsd 2.x-4.x unix and linux red hat 5.2-7.3 operating systems, network design, installing cabling and cat 5 connectors, troubleshooting network problems, pre-installing for rollout, setting up hubs/switches, norton antivirus corporate edition, maya 7.0, adobe 4.0-6.0, 3ds max 2.5-4.0, adobe flash/dreamweaver 4.0-mx, adobe freehand 10 and frontpage 98-2000.

 

professional experience

san joaquin delta college                                                                                                        1994 - present

adjunct faculty professor, part-time

       instruct in configuration and troubleshooting of computers, networks, servers and electronics.

       plan and execute customized study programs for students based on individual needs and abilities.

       supervise classroom and assume responsibility for well-being of students.

 

memorial medical center                                                                                                                2003 - 2004

network support

       successfully installed microsoft windows operating systems and office software.

       provided technical support for internal and external network servers/desktops.

       oversaw security for passwords, file systems and corporate data.

       performed technical consulting for various departmental projects.

 

 

 

 

 

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yyyyyy x. yyyyyy

page two

 

 

 

skilcheck services                                                                                                                        1998 - 2004

network support engineer terminal server/router technician

       functioned as mail administrator, webmaster and disaster recovery specialist.

       designed and built networks, remote support capabilities and web interfaces.

       executed troubleshooting and repair of hardware and software problems.

       continually upgraded corporate technology.

 

city computer                                                                                                                               1996 - 1998

network support specialist

       served in hardware, software, lan/wan and communications technical support.

       installed and repaired servers, workstations, routers, gateways, bridges and peripherals.

       backed up helpdesk administrator and coordinated with third-party contractors.

       compiled documentation, user manuals and system training for clients.

 

delta college                                                                                                                                1994 - 1996

pc and network technician

       configured and installed computers and equipment.

       performed helpdesk support for end-users computers and lan/wan.

       effectively utilized sap in multiple tasks.

       repaired electronics, tv s, monitors, games and vcr s.

 

ralfs computer                                                                                                                             1991 - 1994

technician

       overhauled, configured and tested tv s and vcr s for customers.

       utilized spectrum, distortion, modulation and rf network analyzers, voltmeters and oscilloscopes.

 

 

 

education/training/certifications

delta college

associate of arts,

certified computer technology

 

compu vista business institute

certified network engineer

 

modesto

certificate in computer graphics/animation

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a computer support/network administration capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include certification in network engineering, computer technology and computer graphics/animation, and over 18 years of successful it experience.  to complement this background, i possess demonstrated expertise in network infrastructure, router/switch/server management, migrations, back-ups, security and staff supervision, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

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