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career objective
results-driven sales professional eager to
apply dynamic business development, communication, and relationship building
skills toward actively supporting the employer in optimizing sales and profits
profile
ø offer numerous years of progressive experience in sales, business development, customer service, and operations with expertise in the lending industry
ø proficiently identify and capitalize on opportunities to penetrate and develop markets in highly competitive environments; demonstrated ability to succeed despite unstable market conditions
ø successfully target, prospect, secure, and manage major accounts; develop and retain a diverse consumer base
ø build significant business partnerships that foster increased client relationships; establish employer s presence as a resource for other companies
ø excel at training and leading top-performing support teams
ø ensure compliance with all corporate policies and procedures as well as government laws and regulations
ø dynamic communication, presentation, negotiation, and relationship management skills
ø strong technical proficiencies including ms office, lps, and act
professional experience
loan consultant, washington mutual, inc., ft. lauderdale, fl 2005 c 2008
- assisted clients with customized needs by drawing on depth of knowledge regarding corporate lending principles for residential and commercial mortgages; coordinated appraisals, analyzed credit reports, and worked closely with clients throughout process
- cultivated strong network of local realtors, attorneys, title companies, and community organizations to grow referrals; launched internal staff training program focused on serving needs of existing clients
- averaged 6-8 fundings per month and generated $14 million in closings; received hlis celebrity award c most dollars funded (10/06)
loan officer, wells fargo bank, ft. lauderdale, fl 2004 c 2005
- proficiently originated residential mortgages and provided excellent customer service while maintaining an average of 5-6 fundings per month
- developed relationships with key referral partners including area realtors, builders, attorneys, and financial advisors
loan officer, citibank, boca raton, fl 1994 c 2004
- in recognition of outstanding performance throughout tenure, entrusted with broad range of responsibilities including staff development; created and conducted cross-training/selling seminars regarding mortgage programs, investment accounts, and financing options; additionally contributed to bank at work realtor/builder/broker events
- successfully coordinated all residential mortgages and heloc loan originations from 15 branches throughout broward and palm beach counties
- responsible for 12-15 fundings a month or $24 million; named to citibank presidents club multiple times (1996, 1997, 2000, 2001) and recipient of south florida market top production award for eight consecutive years (1995-2002)
loan officer/underwriter, california federal, ft. lauderdale, fl 1986 c 1994
- expertly generated residential and commercial mortgages; solely responsible for financial analysis, processing, review, and oversight of all loans originated in six branches throughout two counties
- in final two years of tenure at california federal, averaged 30 closings per month and named to presidents club twice (1992, 1993)
- trained all branch employees on cra and lmi loans; recognized with leadership team member award (1988-1990)
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loan specialist, bank atlantic, ft. lauderdale, fl 1984 c 1986
- effectively managed an eight-member team in all aspects of the home equity loan process; provided one-on-one assistance resulting in superior levels of client satisfaction and timely closings
title clerk, southeast bank, hollywood, fl 1980 c 1984
- interviewed clients and analyzed documentation to determine best financial management strategies for existing personal loans; created proprietary debt relief program
~ community & professional affiliations ~
young professionals for covenant house ~ junior philharmonic ~ national mortgage association ~
women s council of realtors
education
accounting, data processing, & advanced computer skills, broward community college, ft. lauderdale, fl 1982 c 1985
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