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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

objective

results-driven leader with expertise in project oversight, operations and service management eager to contribute talents toward actively supporting a progressive organization in optimizing performance.

 

career profile

ø  over 22 years of facilities, operations, marketing and business development experience.

ø  bachelor of science degree in physical education.

ø  certificate, american home inspectors institute.

ø  proven background in all facets of organizational leadership and coordination.

ø  adept in project management, client relations and tracking systems.

ø  outstanding skills in direction of financial, business and planning procedures.

ø  successful in providing advisement to multiple retail business units with up to $5mm in revenues.

ø  knowledgeable in administrative leadership, hr, procurement, quality and financial management.

ø  further career experience in construction management and manufacturing.

ø  exceptional communications and interpersonal abilities.

ø  adept in developing strategic programs to upgrade customer satisfaction.

ø  demonstrated competence in team leadership, training, customer service and relations.

ø  knowledgeable in administrative procedures, policy and procedures.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  notable ability in personnel training and employee retention.

 

professional experience

subway restaurants, barbers hill, tx                                                                                         2006 - present

area manager

       direct daily operation of area restaurants, ensure compliance with policies and coordinate activities.

       inspect restaurants, perform administrative/human resource functions and implement company plans.

       recruit and monitor employees, implement marketing/promotional plans and provide technical support.

       investigate customer complaints, locate sites for future restaurants and prepare administrative documents.

       manage payroll, licensing, taxes, wages, unemployment compensation and social security laws.  

subway development corporation, houston, tx                                                                                       2006

business consultant

       provided management advisement to franchise owners/managers and inspected restaurants for policy compliance.

       recommended cost-saving, profit-generating and profitability-improvement strategies to supervisors.

       assisted with implementation of marketing/promotional plans and developed communications.

       ensured all facilities complied with health code and provided technical support for store pos systems.

       monitored participation with purchasing program, assessed productivity and provided performance plans.

aramark corporation, houston, tx                                                                                                 1988 - 2005

project manager, astrodome (2002-2005)

       developed project request form, initiated daily personnel meetings and constructed materials requirements.

       compiled project estimates for trades review and generated quotes within 24 hours of client requests.

       improved company cash flow due to directly invoicing projects.

purchasing & warehouse manager, astrodome                                                                            (1995-2002)

       directed daily operations, administrative and hr concerns of warehouse and purchasing departments.

       analyzed sales records and inventory levels, identified domestic/foreign suppliers and monitored changes.

       ensured compliance with corporate policies, coordinated warehouse activities and inspected facilities.

       recruited, trained, monitored and interviewed employees and provided technical support for pos systems.

       oversaw warehouse maintenance, monitored purchasing-program participation and maintained records.

       performed financial analysis, developed strategic sales plans and evaluated suppliers products.

 

 

yyyyyy x. yyyyyy

page two

 

 

 

 food-service facility manager, texas a&m university, college station, tx (1993-1994)

       managed $4mm food service facility, stadium club restaurant, catering and concession sales.

       ordered supplies, oversaw building maintenance, monitored cleanliness and security.

       performed planning, p&l and financial management, administered payroll and recruited staff.

       directed training, ensured high standards of hygiene and managed any customer complaints.

       attended meetings with managers and head office representatives and established community relationships.

       monitored equipment installation, spearheaded retail operations and developed product lines.

 

manager, oriole park, baltimore, md (1988-1993)

       developed departmental plans for new facility, warehouse, concessions, souvenir shop and restaurants.

       recruited, trained and supervised employees, developed menu and new concepts for equipment layout.

       established and monitored accounting procedures, developed budgets, projections and controls.

       interviewed contractors, monitored contract compliance, initiated safety program and investigated accidents.

       achieved record first-day sales of $2mm and gained national exposure.

 

 

 

education/certification


west virginia university, morgantown, wv

bachelor of science, physical education

 

tulane university, new orleans, la

mba studies

 

 

american home inspectors institute

certificate c online

 


yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a general manager capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a bachelor of arts degree and over 22 years of successful facilities management, operations and marketing background.  to complement this background, i possess demonstrated expertise in business development, staff oversight and training, hr functions, project management, customer service and in-depth support of corporate management policies, as well as strong analytical and problem-solving capabilities.  as a general manager, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.

 

 

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

 

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