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yyyyyy x. yyyyyy
1315 Dayton
Lane-O Fallon, XXXXXX xxxxxx
xxx-xxx-xxxx
abc@xyz.com
Results-driven, high-performance Manager
Retail/Store Management ~ Business Operations ~ Sales and Customer Service
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Profile of Qualifications
Ø Offering a progressive Retail Management background with Circuit City Stores over the span of approximately 17 years, dexxxxxxnstrating not only value as a key staff member, but high degree of loyalty to the employer and a consistent commitment to superior job performance
Ø Recognized as Top-10 Performer out of 700+ stores for 4 consecutive years based on independent survey by Kenexa for Highest Associate Engagement Scores, clearly illustrating dynamic team building and leadership abilities
Ø Comprehensive management background, including full P&L accountability, with proven track record of success in expertly defining and implementing proactive strategies to optimize sales, productivity, efficiency, quality of service, and profitability
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Professional Experience
Circuit City Stores Inc-Varied Locations, XXXXXX 1991-Present
Store Manager-St Peters; 2004-current
Drive all areas of operations for high-volume store employing 65+ salaried managers, sales representatives and customer service associates; hold full P&L accountability
Strategically control inventories and shrink levels for optimal profitability
Effectively recruit, hire, train, and develop dynamic teams, with a strong focus on delivering superior customer service instrumental to sustaining and growing business
Continually assess bottom-line results to define and implement targeted action plans for boosting performance across all areas of operation
Operations Manager-Brentwood; 2003-2004
Proxxxxxxted to steer staffing, inventory control and performance management; held P&L accountability
Sales Manager-St Peters; 1998-2004
Commission Sales Associate-St. Peters; 1991-1998
Steadily progressed with company from top-performance sales of products and after-market items including accessories and extended warranties to steer sales operations for busy store
Proactively recruited, trained and coordinated high-production sales force to boost sales performance
Prior Background
Commission Sales Associate, Best Buy Superstores
Law Enforcement, United States Air Force
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Education
United States Air Force Leadership School
Non Commission Officer School, US Air Force
General Undergrad Studies, University of Maryland and St. Charles Community College
yyyyyy x. yyyyyy
Community Activities
Habitat for
Humanity
~ Boys and Girls
Clubs ~
United Way
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