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yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

Operations Manager/Supervisor

 

Transportation ~ Logistics ~ Distribution ~  Team Leadership

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Profile of Qualifications

 

Ø  Offering 12 years experience in Transportation Logistics, Operations, Dispatching, Truck Management, and D.O.T. Regulatory Compliance

Ø  Dynamic leader experienced in training, coordinating and supervising high-performance operational teams and drivers

Ø  Strong sales and customer service skills; excel in identifying customer needs, generating business, troubleshooting/resolving problems, and ensuring high client satisfaction levels

Ø  Skilled in managing administrative functions, including CODs, credit application and documentation/records

Ø  Trained and experienced in Smith Systems for Drivers as well as Command Series, Citrix and Ginco Systems Programming

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Professional Experience

 

Dispatcher, Cemex/fka Team Transit Ready Mix-Bakersfield, CA                      2008-2009

  Retained through Cemex buyout of Team Transit to plan, coordinate and steer dispatching operations focused on optimizing operational efficiencies

 

Dispatcher/Operations Manager, Rhino Ready Mix-Bakersfield, CA            2002-2008

  Promoted 6 times over course of career with this company in recognition of dynamic performance and industry expertise

  Facilitated all new driver training and ensured critical compliance with statewide D.O.T. regulatory standards; proficiently managed truck tracking/satellite monitoring and scales

  Maximized revenue performance by effectively consulting with clients to define needs, presenting quotes, closing/processing sales, and delivering superior customer service

  Efficiently managed daily CODs and credit applications

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Education

 

BS, Business Administration, University of Phoenix; in progress, Junior year

Current GPA: 3.25

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Community Activities

 

Volunteer/Supporter, Inner City Clothing Drives

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