~ proven million-dollar business leader • expert in workflow prioritization • goal-driven team player ~

 

results-oriented, solutions-focused leader eager to contribute extensive operations management, inventory control,

team building, and customer service expertise toward supporting an organization in maximizing productivity and profitability.

 

profile

 

ø  drive operational success by contributing proven leadership abilities, sharp analytical attributes, intelligent decision-making skills, and excellent interpersonal relationship-building techniques.

ø  skillful with store planning and budgetary control activities; able to effectively lead cross-functional teams in achieving organizational objectives.

ø  adept at designing and implementing best practice methodologies to attain cost-effective alignment with business goals while concurrently providing superior customer service.

ø  supply knowledge of human resources practices, including recruiting, hiring, and training high-quality personnel and strictly adhering to state and federal employment guidelines.

ø  foster cooperative teamwork across a multitude of personnel levels while making solid management decisions to maintain a valuable and productive working environment at all times.

ø  holds an associate s degree in liberal arts from nassau community college.

ø  proficient in microsoft office (word, excel, powerpoint), symbol technology, learnnet, and internet explorer; willing to learn / master additional programs as necessary.

 

professional synopsis

 

 

operations management expertise

 

ø  optimize success of a $3-million retail operation by generating profitable sales while meeting projected store budgets to attain maximum bottom-line results and ensure continued marketplace dominance.

ø  facilitate strategic business decisions based on analysis of regular sales summaries and employee statistics, including performing essential personnel scheduling, inventory control, and organizational goal development.

ø  accurately perform all cash handling duties, along with completing the proper documentation of monetary values through consistent record-keeping practices; executed efficient safe locking and alarm setting.

ø  strategically steer store profits by organizing and implementing advantageous new product rollouts, along with designing floor plans and setting up creative visual merchandise displays to enhance sales.

ø  coordinate all daily and weekly store delivery activities of up to 1,000 pieces per week; efficiently load and unload items and stock shelves; execute accurate in-store signage and promotional events advertising.

ø  adhere to state and federal guidelines for handling medications, personal customer information, and patient care.

 

team building expertise

 

ø  drive business growth by actively recruiting and effectively supervising top-performing team members, along with overseeing necessary human resources activities in compliance with all state regulatory agencies; profitably schedule employees to attain low labor costs.

ø  create dynamic training programs for personnel, including developing, implementing, and maintaining high-quality standards for all associates to provide consistency within store operations.

ø  resourcefully delegate employee tasks to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on business productivity and operational success.

ø  showcase solid leadership skills by conducting valuable personnel meetings and individual reviews utilized to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

 

customer service expertise

 

ø  demonstrate a comprehensive knowledge of all company products and services to optimally serve customer needs.

ø  generate positive public relations to create new business opportunities while building critical community relationships and professional networks.

 

 

~ proven million-dollar business leader • expert in workflow prioritization • goal-driven team player ~

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding business support role within a dynamic and successfully progressive company, and am submitting my resume for your review.

 

i am eager to apply over nine years of operations management experience within a multimillion-dollar nationwide pharmaceutical and convenience store chain, along with demonstrated expertise in human resources, inventory control, team building, and customer service capacities, toward supporting the optimization of your company s bottom line.  i have a history of driving organizational success by contributing proven leadership talents, sharp analytical abilities, intelligent decision-making skills, and excellent interpersonal relationship-building techniques.  i also have skills in store planning and budgetary control, and am able to effectively lead cross-functional teams to achieve set business goals.

 

you will find me to be a results-oriented, solutions-focused leader who is adept at designing and implementing best practice methodologies that are instrumental in attaining cost-effective alignment with operational objectives. in addition, i am able to foster cooperative teamwork across a multitude of personnel levels while making solid organizational decisions to maintain a valuable and productive working environment at all times.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy