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Yyyyyy x. yyyyyy                        0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                             abc@xyz.com

 

Career Objective                             

 

Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member

 

Profile                                                

 

Ø  Offer approximately 15 years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

Ø  Trained in Microsoft Word, Excel, AS400

 

Professional Experience                

 

Cabela's, Inc - Fort Worth, TX                                                                                        2005-present

Supervisor

Received department of the month May 2007 and store of the year 2007

  Contribute dynamic leadership skills with full accountability for effectively promoting superior customer service, reviewing and approving applications

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations in order achieve and exceed projected goals.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality.

  Spearhead diverse management functions ranging from workflow planning, policies/procedures development, and technology-driven solutions implementation.

  Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

 

Verio, Inc - Dallas, TX                                                                                                    1999-2004

Cash Application Specialist

Earned multiple employee of the month awards

  Maintained full accountability for overseeing design and development of developing this location, including establishing the LIU lockbox investigative unit and the CCIU (credit card investigative unit).

  Performed daily activities, including analyzing and handling credit card disputes, uncovering and discovering fraudulent activities, and performing reconciliations.

 

Prior experience

AT&T Capital - Carrollton, TX                                                                                          1993-1999

Credit Manager

 

Education & Professional Training                                                            

 

Houston Baptist Universi ty, Selected courses

Art Institue of Dallas, Associated degree in merchandising and marketing

Seminars in Franklin Covey "What Matter Most"
Yyyyyy x. yyyyyy                        0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                             abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking to a challenging position and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.

 

I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

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