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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                               xxx-xxx-xxxx 

abc@xyz.com

 

 

Sales ~ Management ~ Customer Service

 

Qualifications Profile

 

Ø  Offering numerous years experience in client-focused sales and service environments, progressing to most recent position in management

Ø  Successful in hiring/building top-performing teams, developing new and existing clients, launching marketing/promotion initiatives, ensuring delivery of world-class customer service, containing operating costs, and maximizing bottom-line profits

Ø  Adept in defining, developing and implementing strategic policies, procedures and processes to boost productivity and efficiency of operations

Ø  Strong relationship building and problem solving abilities vital to creating client loyalty and ensuring high levels of satisfaction

Ø  Effective communication skills; bi-lingual, English and Russian

 

 

Professional Background

 

Queen City Pizza/Dominos-Bethlehem, PA                                               2005 to present

Manager

  In recognition of dynamic performance, rapidly progressed from delivery position to steer store operations; hold P&L accountability

  Effectively hire, train, develop, and evaluate team members; strategically schedule employees to meet business volume demands while containing labor costs

  Execute effective marketing and promotional programs to drive sales; build customer loyalty and repeat business through quality products and services

  Proficiently control food and inventories and facilitate orders to maintain optimal stock levels while minimizing waste

  Efficiently manage administrative functions including cash receipts, records and reports

 

Education

 

Associated Degree studies, Northampton Community College-Bethlehem, PA; 2004

 

English as a Second Language for College Students, Juniata College-PA; 2004

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