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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

productive, quality-oriented administrative and paralegal professional eager to contribute exceptional customer service, office management and operations skills in a challenging assignments.

 

career profile

ø  over 13 years of administration, customer service and office experience.

ø  license in communications and journalism.

ø  focus on productivity enhancement and meaningful cost control.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  wide-ranging project and general operations background.

ø  strength in documentation and recordkeeping.

ø  well-versed in maves system and ms office suite applications.

ø  skilled in policy/procedures and process improvement.

ø  comprehensive grasp of business and office management.

ø  outstanding communications and presentation skills.

ø  expertise in providing support to senior management and clients.

ø  well-organized multi-tasker with strong detail orientation.

ø  bilingual proficiency in english and spanish.

 

technology skills

ms office suite, maves system

 

professional experience

halls warehouse, edison, nj                                                                                                           2006 - 2010

customer service representative

       processed daily orders, schedule pickups and deliveries, update inventory and answer customer questions.  

       tracked and controlled warehouse merchandise.

       assumed reception duties.

       gained expertise in use of advanced business software applications.

 

sears, watchung, nj                                                                                                                       2001 - 2006

receiving associate

       processed new merchandise form truck unloading to departmental and sales floor distribution.

       displayed products, assisted customers, performed cashier duties and replenished planograms.

       coordinated with marketing in merchandise clearance and sale price signage.

 

skybeep international, city, el salvador                                                                                           1997 - 2001

telephone operator

       routed customer calls to call center and sent messages to customer pagers.

 

education


multimodal dangerous goods transportation course, 2009

 

microsoft office suite course, 2008

 

english as a second language course, 2008

 

universidad centroamericana jose simeon canas, city, el salvador

license, communications & journalism year of graduation

 

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