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Yyyyyy x. yyyyyy

xxxxxx SE Cielo Ct., Damascus, OR 97089
Phonexxx-xxx-xxxx  /  abc@xyz.com

 

Objective

 

Accomplished Management Executive eager to contribute solid experience in automotive sales toward supporting a dealership in achieving and sustaining exceptional profitability.

 

Key Qualifications

 

  Expertise in sales management, marketing, staff training, and customer relationship building.

  Proficient in driving parts and service activities, finance and insurance operations, and inventory control.

  Employs strong analytical and communication skills to develop and mentor top-performing employees and management.

  Proven talents in optimizing customer satisfaction, referrals and loyalty.

  Highly customer service-oriented and willing to relocate.

 

Professional Experience

 

Certified Auto Truck,  Portland, OR, 2007 to Present

Executive General Manager 

         Direct daily business operations including staff management, sales leadership, planning, and cost control.

         Hire, train, evaluate and manage sales and office personnel.

         Consistently recognize outstanding performance to elevate employee productivity and dealership profitability.

         Identify and rectify cash flow problems, minimize wholesale loss, and strengthen vehicle turnover.    

         Develop and maintain network of financing sources to optimize placement of loans. 

 

Town and Country Chevrolet, Milwaukie,  OR, 1995 to 2006

Executive General Manager

         Directed operations of multi-million dollar dealership with accountability for profit and loss management, sales, service, advertising, promotions, and strategic planning.

         Created and administered budgets, drove profit maximization efforts, and defined dealership policies.

         Recruited, hired, trained and supervised 70+ employees including managers throughout sales, finance and insurance, parts and service departments.

         Received National Mark of Excellence Award and placed #1 in service training for 4 consecutive years.

         Ranked consistently among region s top 4 (out of 15) Chevrolet dealerships for new car sales.

         Analyzed and reversed used car department from under-performing status to high-income generating entity with above average gross revenues, and excelled in maintaining profitability during adverse market conditions.

         Led personnel to achieve consistently above-average Customer Satisfaction Index (CSI) and Service Satisfaction Index (SSI) scores.

 

Earlier experience includes roles as Sales Manager, Carr Chevrolet,  Beaverton, OR, 1990 to 1995 and Finance/Sales Manager, Prestige Honda, Gresham, OR, 1987 to 1989.

 

Education / Training

 

Certificate of Completion, GM Dealer Operations School, Portland, OR

Certificate of Completion, Business Development Center, Traver Technologies, Houston, TX

Certificate of Completion, Finance and Insurance School, Pat Ryan & Associates Finance School, Chicago, IL

 

Yyyyyy x. yyyyyy

xxxxxx SE Cielo Ct., Damascus, OR 97089
Phonexxx-xxx-xxxx  /  abc@xyz.com

 

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in an executive-level management capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration. 

 

I bring to you a substantial background in directing complete dealership operations, outstanding expertise in developing and leading top-performing personnel, and an exemplary blend of talents in business management, customer service, marketing/promotions, policy management, and capturing or surpassing revenue and profit targets. To complement these qualifications, I offer first-rate organizational, strategic planning, and multi-tasking skills which are paramount in a top-level management role.

 

As a proactive contributor to your organization, you will find me to be a highly motivated professional and stellar leader committed to supporting you in achieving your objectives through superior self-initiative and unparalleled prioritization skills. I am confident that I could be a valuable asset to <insert name of organization>, and will call you later in the week to see if we can schedule a time to meet.

 

Sincerely,

 

 

 

David Raff

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