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yyyyyy x. yyyyyy

                                 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com         

career objective                              

results-driven project manager eager to contribute superior analytical, problem-solving, and technical skills toward supporting the employer in optimizing operational performance

profile                                                

ø  offer numerous years of progressive it experience, with expertise in project management and specialized knowledge of the automotive industry

ø  ability to assess and respond to client-specific needs; create, execute, and document complex technological solutions and processes

ø  solid record of training and leading top performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  effectively provide technical support and efficiently troubleshoot concerns; execute administrative functions including performance monitoring and enhancement

ø  actively support company in maximizing bottom-line profits by effectively researching, identifying, and negotiating with vendors to achieve competitive pricing and terms on systems equipment, services, and outsourced projects

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

~ technical proficiencies ~

unix ~ sun microsystems and hewlett packard platforms ~ lan ~ networking hardware and peripherals ~ nis and dns domains ~ cae, crash, powertrain, cam, cmm, pcm, cad, dyno lab environments ~ microsoft office suite

education                                           

university of michigan dearborn, dearborn, mi

master of business administration in finance

bachelor of business administration in management information systems

  • recipient, chancellor s medallion award

~ certifications ~

certified unix administrator for sun and hewlett packard platforms ~ certified project manager professional

professional experience                

electronic data systems, auburn hills, mi                                                                                              1990 c present

project manager (2000 c present)

  • in recognition of superior performance, steadily progressed within company to attain position entrusted with comprehensive management of key business improvement infrastructure projects for a major automotive firm; consistently achieve schedule and budget targets
  • led and collaborated with interdisciplinary teams to develop and implement cost-effective solutions to boost productivity in line with client strategic direction and globalization objectives
  • proficiently evaluated project needs and delegated assignments; compiled and analyzed complex data to generate reports instrumental to senior management in assessing performance

system administrator (1996 c2001)

  • effectively performed a broad range of planning, installation, upgrading, troubleshooting, and repair duties to support the operation of a high-volume network supporting more than 6,000 users, 350 workstations, and 15 servers
  • worked closely with specialized teams to accomplish milestone goals; successfully migrated 25 sites into support matrix, led website and  online system administrator manual overhaul efforts, directed large scale hardware and software installations
  • conducted 2nd level helpdesk responsibilities; increased provision of excellent customer service through establishing a parallel new york site

business analyst (1993 - 1996)

  • steered activity of a six-member business analysis team to ensure consistently smooth technical operations for more than 2,000 customers
  • performed extensive research to determine optimal physical supplies and procurement options; negotiated with vendors and administered purchasing contracts

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