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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 000005
(xxx-xxx-xxxx
abc@xyz.com
Well-rounded and dependable professional with 13+ years experience seeks new challenge
and opportunity to apply consummate skills in Management, Sales and Customer Service.
Sales
Business Operations
Personnel Management
Quality Control
Negotiations
Policies and Regulations
Leadership and Training
Customer Service
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through strategic initiatives that increase productivity and revenue growth; Top Salesman exceeding goals and objectives
Self-motivated with exceptional leader qualities; experience in business operations, process development, quality control, personnel management, and training
Communicate technical and complex information easily and concisely
Demonstrate diagnostic, negotiating, and collaborative problem-solving skills; respond calmly to tough situations; highly organized and detail oriented
Proficient in Microsoft Word, Excel and PowerPoint
yyyyyy x. yyyyyy
Employment History
Store Manager 2007 C 2008
Starbucks Coffee Company ▪ Atlanta, Georgia
Grew business and increased sales revenue each month; $1M store
Managed personnel and provided training
Branch Manager 2003 C 2007
Enterprise Rent-A-Car ▪ Atlanta, Georgia
Top salesman each month; 180 car fleet
Managed sales and marketing strategies; promoted and grew the business
Provided training; assisted in promoting Trainees to the next level
Claims Manager 1996 C 2003
Allstate Insurance Company ▪ Atlanta, Georgia
Promoted to senior level Claims Manager; also served as Claims Representative processing 1st party medical claims, and Subrogation Consultant
Completed nine month special assignment; served on Design Team developing corporation s new process for 1st party claims
Analyzed nine offices in four different States; improved position from last place to #1 in collected premiums
Oversaw office operations with emphasis on efficiency and profitability
Supervised, training and motivated 50 claims employees; ensured accurate and efficient payout of claims adhering to corporate policies
Managed 12 employees involved in corporate security, computer assets, office file storage, and transactions processed for 75+ Field Adjusters
yyyyyy x. yyyyyy
Education
Bachelor of Science in Business Management 1995
Southern University A&M College ▪ Baton Rouge, Louisiana
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