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career profile
results-oriented professional with solid skill in office administration, customer service, human service and cross-cultural relations. proven capacity to handle variable functions necessary in supporting a successful entity. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. talent to identify the needs of an organization and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent for developing and implementing plans that successfully meet the operational objectives of an organization.
administrative assistance / leadership / mentoring / customer service / translation
written & verbal communication / mentoring & teambuilding
technical competency: microsoft office (excel, word, publisher, and powerpoint
languages: bilingual (japanese and english), korean c conversation level, chinese c elementary level
education
indiana university purdue university, indianapolis, in
bachelor of arts, political science, 2009
korea university, seoul korea
korean language studies, 2005
- outstanding academic achievement, 2005 c 2008
atomi women s junior college, tokyo, japan
associate of arts, english literature, 2001
professional experience
mapleton-fall creek development corporation, indianapolis, in
non-profit administrative assistant, 2010
- provided high-level administrative support by conducting research, preparing statistical reports, handling information requests.
- performed clerical functions such as preparing correspondence, managing records, and generating press releases or other marketing materials such as event flyers.
- prepared invoices, reports, memos, letters, and updated home owner manual, using word processing, spreadsheet, database, or presentation software.
soka gakkai international (sgi) c peace organization, in/west ky
youth program coordinator for indiana and west kentucky, 2007 c 2010
- enforced rules and regulations of youth program to maintain discipline and ensure safety and manage the daily operations of a youth cultural festival with 200 participants.
- held accountable for facilitating meetings, conference calls, and generated meeting minutes.
indiana center for intercultural communication, indianapolis, in
student intern, 2009
- promoted the success of a japan-america language and cultural exchange program for japanese college students.
- educated students with campus tours and answered questions about campus amenities and activities.
- obtained information on medical english language programs through extensive research.
student tutor, 2008 c 2009
- provided private japanese instruction to individual or small groups of thai college students to improve academic performance, improve occupational skills, or prepare for academic advancement.
- prepared learning modules for tutoring sessions according to students' needs and goals.
- taught students study skills, note-taking skills, and test-taking strategies.
additional experience
nissin travel service (u.s.a), inc., indianapolis, in
bilingual tour guide - satorashi (japanese manufacturing company), 2007
exodus refugee immigration, indianapolis, in
burmese refugee mentor, 2007
peace learning center, indianapolis, in
student intern, 2004
activities
- cultural competence (had roommates from china, russia, south korea, taiwan, thailand and united states)
- master of japanese flower arrangement
<date>
<<first name>> <<last name>>
<<title>>
<<company>>
<<street address, suite #>>
<<city, state zip code>>
dear <<courtesy>> <<last name>>,
it is with great confidence that i offer my experience and education to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.
my experience in a customer-focused environment handling the needs of the general public is the basis for my confidence that i would be a valuable asset to your organization. i consistently communicate the company vision to the internal members of the organization so that everyone understands their role in achieving these goals. more importantly i offer service to clients and customers utilizing the highest level of professionalism and tact. to maintain efficiency within an organization i regularly recommend improvements in policies, controls, new methods, and suggest other changes to improve the efficiency of operations.
during my career, i ve gained notable experience leading and training others in a variety of environments from tutoring students to mentoring others. my professional background also includes a proven expertise in handling administrative functions, records management, report review and generation, and effectively communicating with team members, verbally and in writing.
my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objectives of your organization. until then, should you have any additional questions feel free to contact me at your convenience.
sincerely,
yyyyyy x. yyyyyy
enclosure
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