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yyyyyy x. yyyyyy                                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

solutions-focused professional eager to contribute human resources and team building talents, as well as strong

policy development, employee relations, and administrative support skills, toward optimizing an employer s success.

profile

 

         offer over 16 years of cross-functional leadership roles to include success within multiple human resources, consulting, policy / procedure development, process improvement, and quality management capacities.

         expert in all facets of labor relations, eo / aa, workforce diversity, and eap processes.

         trustworthy with confidential information such as salaries, performance / personnel info (i.e. eap), and eo / aa investigations.

         provide quality team building that encourages low turnover rates, high levels of company loyalty, and continued operations success.

         holds professional in human resources certification from the human resources certification institute (dallas, tx).

         member of the american business women s association, society for hr management, and dallas hr management association.

key professional accomplishments

 

ø  reduced general administrative support requirements and facilitated individual time reporting by implementing a work management system.

ø  instituted a virtual switch group (a 300-employee remote workforce) via skills gained as a member of the chairman s national telework team.

ø  improved overall workplace environments and maximized employee satisfaction by expertly handling long-standing labor issues.

ø  effectively transitioned 3 independent groups into 1 interdependent team through superior coaching and leadership practices.

ø  integrated various processes / initiatives into 1 standard document, the district people value added plan, for labor relations consistency.

ø  removed critical roadblocks and provided corrective action to guarantee field responsiveness for project deployments.

ø  transitioned 2 satellite offices responsible for providing plant protection and maintenance for a 350-mile cable section into 1 cohesive team.

ø  implemented a 4-day workweek which gained staffing efficiency, improved employee morale, and met epa recommendations.

professional synopsis

 

w.m. martin advertising, inc., city, state                                                                                                                            2006 c present

 

director of operations

         apply dynamic leadership talents toward documenting key operations and administrative processes to create usable job aids for current and future employees, along with strategically designing methods to increase sales and competitively enter new markets.

 

let me help your personal assistant service, plano, tx                                                                                                     2004 c 2006

 

consultant

         utilized broad scope of hr knowledge to provide consulting and administrative services to small companies and business professionals.

         expertly authored concise employee handbooks / policy manuals for use in diverse small business firms.

 

at&t, dallas, tx / houston, tx / denver, co                                                                                                                               1993 c 2004

 

business manager (1999 c 2004)

         strategically steered the integration and communication of corporate-based hr and administrative policies / processes within a new company unit to include training executive-level management on at&t s code of business ethics, its content, and appropriate delivery.

         contributed strong interpersonal abilities instrumental in coaching management to facilitate positive labor relations, along with planning and implementing large-scale workforce initiatives (i.e. skill assessments, upsizing / downsizing strategies, etc.).

         proficiently executed objective compensation policies, pay treatment, and special merit review processes.

 

operations manager (1998 c 1999)

         drove operations success by coaching and leading a top-performing team of 11 supervisors and 87 technicians in providing remote surveillance, analysis, and field notification for at&t s domestic network transport elements.

 

executive assistant (1996 c 1998)

         supported workforce planning, provided hr assistance, and dealt with all labor issues in a prompt and efficient manner to include serving as the primary focal point for all intra / inter organization communications serving a 6-state district of over 800 employees.

 

supervisor outside plant / central office facilities (1993 c 1996)

         spearheaded the development of a results-focused 17-member technician staff to ensure effective installation, provisioning, and proactive maintenance of central office transport elements.

education and technical proficiencies

 

executive mba, southern methodist university                           b.s., business administration (magna cum laude), park college

 

intuit quickbooks • adps pay expert • print shop • microsoft office suite • internet applications

yyyyyy x. yyyyyy                                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to apply my broad professional background in human resources, as well as solid business consulting, policy / procedure development, and employee relations skills, toward maximizing your company s productivity and profitability.  i am an expert in all facets of labor relations, eo / aa, workforce diversity, and eap processes.  i am also adept at providing quality team building and delivering effective training / development programs instrumental in encouraging low turnover rates, high levels of company loyalty, and continued overall operations success.

 

please note that i hold an executive mba from southern methodist university and a b.s. in business administration (magna cum laude) from park college.  i have also completed a rigorous professional in human resources certification program from the human resources certification institute (dallas, tx).

 

currently, as a director of operations for w.m. martin advertising, inc., i apply my dynamic leadership talents toward documenting key operations and administrative processes to create usable job aids for current and future employees, along with strategically designing methods to increase sales and competitively enter new markets.  previously, as an independent consultant, i utilized my broad scope of hr knowledge toward providing consulting and administrative services to small companies and business professionals.  furthermore, as a former long-time employee of at&t, i worked in such roles as business manager where i contributed my strong interpersonal abilities instrumental in coaching management to facilitate positive labor relations, as well as planning and implementing large-scale workforce initiatives (i.e. skill assessments, upsizing / downsizing strategies, etc.).  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience and business accomplishments.

 

you will find me to be a solutions-focused leader who has a history of improving overall workplace environments and maximizing employee satisfaction by expertly handling long-standing labor issues.  in addition, i can foster cooperative teamwork across a multitude of personnel levels while concurrently empowering associates to make decisions to reflect positively on business productivity, corporate well-being, and client satisfaction.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your organization.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

yyyyyy x. yyyyyy                                      0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

date

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the title of position applying for position currently available within your organization.  having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward attaining your goals.

 

as previously discussed, i am a solutions-focused leader who offers over 16 years of cross-functional experience in operations management, human resources, consulting, and administrative support roles to include success within multiple program / policy development, process improvement, and employee relations capacities.  i can contribute expertise in all facets of labor relations, eo / aa, workforce diversity, and eap processes, and hold a professional in human resources certification from the human resources certification institute.

 

please recall that i also completed a rigorous executive mba program at southern methodist university, and have a b.s. in business administration (magna cum laude) degree from park college.

 

during my employment, i achieved numerous professional accomplishments to include reducing general administrative support requirements and facilitating individual time reporting by implementing a cost-effective work management system.  i also successfully transitioned 3 independent work groups into 1 interdependent, cohesive team through superior coaching and leadership practices.  furthermore, i gained staffing efficiency, improved employee morale, and met epa recommendations while simultaneously implementing a 4-day workweek within a large-scale business facility.  for the sum of these reasons, i am confident that i can achieve extraordinary success in a rewarding [ insert job title ] role within your organization.

 

should you have any additional questions, please feel free to contact me at your earliest convenience.  i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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