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yyyyyy x. yyyyyy
3481 stancrest dr. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile business professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
- offer solid and progressive senior-level escrow experience, including expertise within business administration, finance operations and customer service capacities.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- bilingual in korean and english
professional experience
hanmi escrow co., inc. 2000-2009
senior escrow officer
- sharp business acumen and experienced in managing broad scope of real estate escrow operations, from processing real estate transfers, 1031 irc exchanges and bulk sales to loan refinancing, lender correspondence and title/hazard insurance.
- promoted to senior-level escrow officer for exceptional on-the-job performance and client relations.
united title company 1999 c2000
customer service representative
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
- successfully educated clients on real estate property details and additional area information.
universal title company 1995-1999
escrow officer
- successfully steered escrow operations to generate high volume growth and revenue.
secured asset brokers company 1995
real estate/loan agent
- contributed proactive planning, developing, and implementing of sales campaigns and marketing promotions to expand utilization of company s products and services.
the korea daily; editor s department 1993
proof reader
- developed and maintained detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve editorial objectives.
professional education
california state university los angeles, ca 1989
masters degree in business administration in upper level accounting
university of maryland college park, md 1985
bachelor s of science in business administration
california escrow association date
certified escrow officer
yyyyyy x. yyyyyy
3481 stancrest dr. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a (insert job title) capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in escrow operations, financial administration, customer service, and business functions. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic written and verbal communication skills; bilingual in korean and english.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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