yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven professional seeking a challenging position in human resources, where expertise in management, interviewing, and procedure implementation will prove instrumental to company success.

 

                                        profile                                      

 

ø  experienced manager with expertise in relationship management and project supervision.

ø  extensive background in staff recruitment and retention.

ø  staff training and development

ø  dynamic written and oral communication skills

ø  organizational and strategic planning

ø  management coaching

ø  program marketing

ø  contract negotiation and compliance

ø  knowledge of federal and state employment law

ø  excel in recruiting, building and leading top-performing staff.

 

                           professional experience                         

 

nielsen company                                                                                                                              2008

sr. analyst

ø  efficiently manage contracts, orders, billing, and templates accurately to ensure revenue stream.

ø  successfully utilize templates, automated tools to simplify and streamline reports and administrative processes.

ø  consistently ensure delivery of quality customer service vital to sustaining and growing accounts.

ø  effectively support cps specialist teams and clientele by providing ad hoc data requests and technical support.

 

activant solutions, inc                                                                                                      2000 c 2008

market research analyst

ø  developed and maintained client relations.

ø  consistently monitored and updated consumer panel surveys.

ø  responsible for conference call meetings with client service team to collaborate on sales, issues, and data related inquiries.   

ø  successfully drafted processes for training manuals. 

ø  effectively trained in select interviewing for accurate, efficient and legally defensible hiring; recruit and interview analyst candidates. 

ø  efficiently trained, mentored, and supervised new analysts. 

 

                             additional experience                           

 

technical experience: pc and mainframe applications/software, microsoft office suite.

specific expertise in: paradox relational database, sql, cognos business intelligence software

 

                                      education                                    

 

california state university, hayward, ca                                                                           2000-2004

bachelor s of science in business administration

minor in human resources management

 

san joaquin delta community college, stockton, ca                                                                     1996-1998

associate of arts general education

 

pi sigma epsilon, honorary fraternity for sales, marketing, and management.