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yyyyyy x. yyyyyy                  xxxxxx okanagan centre road east - winfield, bc v4v 1h3

xxx-xxx-xxxx

                                                                                                                                       abc@xyz.com

objective

operations management specialist seeking to utilize extensive professional experience, managerial, analytical and decision-making skills in a challenging cruise ship telephone concierge role.

 

career profile

ø  over 15 years of relevant business operations experience.

ø  knowledgeable in strategic planning, budgeting and financial analysis.

ø  extensive financial, evaluation and assessment background.

ø  knowledgeable in financial statements, reconciliation systems and process improvement.

ø  record of progression to positions of increasing authority and responsibility.

ø  focus on providing exceptional support to sales, marketing, financial control and logistics.

ø  deliver exceptional customer service/quality.

ø  consistent attainment of organizational objectives.

ø  knowledgeable in systems analysis, testing, quality control and application implementation.

ø  effectively interact with diverse groups and professionals at all levels.

ø  focus on productivity enhancement and meaningful cost control.

ø  ability to achieve stringent p&l objectives.

ø  expertise in developing and overseeing professional teams.

ø  proficient in advanced software, including ms office suite and accpac

ø  well-organized multi-tasker with strong detail orientation.

ø  english, swiss-german and high-german linguist.

 

professional experience

rolling 4 u painting                                                                                                         2003 - present

owner/operator

      provide painting services for new and refurbished residential structures.

      recently completed 26-story high-rise and two townhouse buildings totaling 329 suites.

      perform all aspects of bookkeeping, payroll, staff supervision, sales and service.

      negotiate bids and contracts on all jobs.

 

bridges.com                                                                                                                       2001 - 2003

receptionist/accounts receivable clerk

      operated multi-line switchboard and processed incoming and outgoing mail.

      posted incoming funds using accpac and completed monthly statements.

      cross-trained in payroll, accounts payable and invoicing functions.

 

rogers at&t wireless/omega communications - metro pacific cellular                                 1995 - 2001

customer service and sales representative

      assisted customers with telephone hardware and calling plan selection.

      organized corporate client hardware training sessions.

      achieved top customer and sales representative for 18 month period.

 

education

occupational first aid level 1

 

zurich, switzerland

federal diploma, office assistant, year of graduation


yyyyyy x. yyyyyy                   xxxxxx okanagan centre road east - winfield, bc v4v 1h3

xxx-xxx-xxxx

                                                                                                                                       abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a telephone concierge capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in personnel supervision, vendor coordination and operations, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

 

 

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