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Dhilip Purushothaman
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55 S Vail Avenue, Apartment # 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com (xxx-xxx-xxxx
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Executive Profile
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Director Offering vast experience in driving multi-million dollar operations, business development and comprehensive projects in financial industry ~ Expertise in developing and executing strategies to create and reshape organizations and maximize operational and financial performance ~ Excel in building and leading top-producing consumer finance teams ~ Broad background across both domestic and international markets; solid experience within Fortune 500 and major international company. |
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Key Qualifications |
Finance Operations Team Building Strategic Planning New Business Acquisition |
Revenue Development Account Servicing Computer Technology Process Improvement |
Project Administration Key Client Relations Million-Dollar Budget Analytics
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Professional Achievements
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Salvaged $165MM in expenditure savings in 2009; forecast $130MM in 2010 (over 20% reduction from 2008 baseline). (Discover) Accountable for success of the 5% Cash back Bonus program; ~$4BN in incremental sales and $70MM in budget. (Discover) Managed the entire Rewards and Loyalty budget of ~$700MM. (Discover) Involved in Acquisition Strategy for $300MM+ in expenses and 2 MM+ new customers. (Discover) Conducted a comprehensive Process Reengineering effort through Rewards Marketing. Improved timeline for online marketing from 71 days to 54 days and also allowed us to increase online enrollments from 15% of overall enrollments to 29%. (Discover) Led a 50-person international team (representing 12 nationalities) and achieved 120 % of collection targets for a $600MM portfolio. Targets were achieved along with expense savings of $1.4MM (expenses 8% lower than plan) (Emirates Bank)
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Career Path
Career Path (Continued) |
Discover Financial Services; 07/2006 C Present Director C Business Transformation Office (BTO), Riverwoods, IL Spearhead the Rewards and Loyalty Program for Discover Card and guided all aspects of the 5% Cash back Bonus program including strategy, financial metrics, creative, execution and tracking functions. Drove performance to unprecedented levels when interacting with Analytics team and assessing profitability levers like CBB, cap, category selection, targeting, marketing communication, channel mix, and segment mix. Collaborated with various other departments including Corporate Communication and HR. Enhanced Acquisition planning and forecasting; eliminated process errors during Process Reengineering. Successfully impacted Acquisition Strategy including the Total Cost of Acquisition. Defined Pricing Excellence Roadmap for pricing decisions more conducive to overall programs efficiency.
Emirates Bank International; 11/2002 C 08/2004 Head - Retail Collections, Dubai, UAE Drove productivity increases by 24% by conceptualizing a unique automated collections system. Recognized $17MM in financial fraud savings by introducing Fraud Control Cell. Incorporated intra-national business knowledge when interacting with representative from 3 different countries to ensure effective Risk Management functions.
BNP Paribas; 04/2001 C 05/2002 Head - Credit, Operations and Collections, Mumbai, India Product Head C Loans against Securities Directed the professional success of 15-member staff; trusted to lead credit, operations and collections efforts within the retail banking division. Propelled new business by $10MM by generating a unique Loans against Securities product. Demonstrated necessary leadership and teambuilding efforts leading to quick promotion to Head - Credit, Operations and Collections in 6 months.
..Page 1 of 2
Citi Financial (Part of Citigroup); 05/1999 C 04/2001 Consumer Business Head - North India Accountable for annual business valued at $100MM with an increased yield of 2%. Recognized as significant contributor to personal loans becoming one of the most profitable efforts of the firm resulting in capturing 15% of total annual revenues. Awarded Leader of Distinction and Member of Diplomats Club accolades.
Manager, Collections and Risk Leveraged profitability with a $3.5MM increase; accountable for a $225MM portfolio and decreased net credit losses by 60%+. Salvaged $1MM with Fraud Control Cell.
Bank of America; 06/1996 C 04/1999 Area Sales Manager, Auto Loans and Liabilities, Chennai, India Successfully generated $25MM+ in new business for auto loans and liabilities. Utilized dynamic verbal and written communication skills to deliver a variety of training programs on sales leadership.
Blow Plast; 06/1994 C 06/1996 Area Sales Executive, Hyderabad, India Added 10 dealers to 250 dealers; exceeded sales targets by 40%. Recognized
with Technician of the Year Award. |
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education |
The University of Chicago, Booth School of Business, Chicago, IL Master of Business Administration, Concentrations in Marketing and Finance Sep 2004 - Jun 2006 Dean s Honor List - Spring Quarter 2005; GMAT - 740 (98th Percentile) Member of Marketing Group, Corporate Management and Strategy Group, Turnaround Management Group. Member of Organizing Committee of the inaugural Chicago GSB India Business Conference.
University of Mumbai, Jamnalal Bajaj Institute of Management, Mumbai, India Master of Management Studies, Concentrations in Marketing and Finance Aug 1992 - May 1994 Analyzed distribution processes and recommended operational improvements for a multi-national pharmaceutical firm.
University of Delhi, Atma Ram Sanatan Dharma College, New Delhi, India Bachelor of Commerce (Honors) Jul 1989 - May 1992 Vice President of College Debating Club, won several awards in inter-college competitions.
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Affiliations & Activities |
Member, Spastics Society of Northern India, a non-profit organization helping cerebral palsy patients.
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Dhilip Purushothaman
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55 S Vail Avenue, Apartment # 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com (xxx-xxx-xxxx
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<Date>
<<First Name>> <<Last Name>>
<<Title>>
<<Company>>
<<Street Address, Suite #>>
<<City, State Zip Code>>
Dear <<Courtesy>> <<Last Name>>,
It is with great confidence that I offer 15+ years of executive-level operations and personnel management experience to your organization. As I pursue the <<Position Title>> within <<Company Name>>, I recognize that my credentials and experience would greatly assist in reaching immediate and future objectives.
Current experience as Director C Business Transformation Office (BTO), within Discover Financial Services is the basis for my confidence that I would be a valuable asset to your organization. My career history consists of vast experience in a variety of practices consistent with the recognition of performance goals and ultimately an increase in total market share. Throughout my career, I have consistently communicated the company s vision to the internal members of the organization so that everyone understands their role in achieving these goals, ensuring that the action steps are taken to ensure those goals are met such as:
Salvaging $165MM in expenditures in 2009; forecasting $130MM in 2010 (over 20% reduction from 2008 baseline).
Accountable for 5% Cash back Bonus program; ~$4BN in incremental sales and $70MM budget.
Managed the entire Rewards and Loyalty budget of ~$700MM.
Involved in Acquisition Strategy for $300MM+ in expenses and 2 MM+ new customers.
Led a 50-person international team (representing 12 nationalities) and achieved 120 % of collection targets for a $600MM portfolio. Targets were achieved along with expense savings of $1.4MM (expenses 8% lower than plan).
During my career, I ve gained notable experience leading and training other employees in the appropriate procedures necessary for meeting corporate needs. My professional background also includes:
Finance Operations / Team Building / Strategic Planning / New Business Acquisition
Revenue Development / Account Servicing / Computer Technology / Process Improvement
Project Administration / Key Client Relations / Million-Dollar Budget / Analytics
My aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. I welcome more discussion about how my skills can help in meeting the goals and objective of your organization. Until then, should you have any additional questions feel free to contact me at your convenience.
Sincerely,
Dhilip Purushothaman
Enclosure
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Dhilip Purushothaman
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55 S Vail Avenue, Apartment # 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com (xxx-xxx-xxxx
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<Date>
<<First Name>> <<Last Name>>
<<Title>>
<<Company>>
<<Street Address, Suite #>>
<<City, State Zip Code>>
Dear <<Courtesy>> <<Last Name>>,
Thank you for your time and consideration during our recent interview for the <<Position>> position. After our meeting, I am now even more convinced that I possess the necessary qualification to produce significant results within your organization. As you evaluation my professional history, please keep in mind a synopsis of my ability including:
Salvaging $165MM in expenditures 2009; forecasting $130MM in 2010 (over 20% reduction from 2008 baseline).
Accountable for 5% Cash back Bonus program; ~$4BN in incremental sales and $70MM budget.
Managed the entire Rewards and Loyalty budget of ~$700MM.
Involved in Acquisition Strategy for $300MM+ in expenses and 2 MM+ new customers.
Led a 50-person international team (representing 12 nationalities) and achieved 120 % of collection targets for a $600MM portfolio. Targets were achieved along with expense savings of $1.4MM (expenses 8% lower than plan).
As you finalize your selection of a candidate, I welcome the opportunity to join forces with you in advancing the vision of your organization.
Thank you once again for your time and consideration.
Sincerely,
Dhilip Purushothaman
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