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yyyyyy x. yyyyyy

35 austin dr., brampton, on l6w 4h1

phone: (xxx-xxx-xxxx

abc@xyz.com

 

~ objective ~

 

results-driven human resource executive eager to contribute dynamic training/development, program management and administration talents toward actively supporting initiatives to build and retain top-performing teams vital to optimizing business performance.

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~ areas of strength ~

 


  public speaking / presentations

  policy & procedure development

  recruiting, staffing, and training

  project coordination

  team building & leadership 

  ontario employment standards act

  health and safety act

  labour relations act  

  compensation & salary structure

  benefits and administration 


---

 

~ education ~

 

certified human resources professional (chrp), 2006

 

sheridan college institute technology of advanced learning, brampton, ontario, 2005 

human resources management co-op, post graduate 

 

mcmaster university, hamilton, ontario, 2004

bachelor of arts degree, specializing in sociology ~ minor in business        

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~ professional experience ~

 

second cup ltd., mississauga, ontario, 2005 to present

learning and development manager    (2007 to present)

learning and development representative     (2005 to 2007)

  • completed training to effectively deliver ken blanchard s situational ii leadership model to enhance workplace communication and support employees in developing self-reliance.
  • administer tools and approaches to successfully elevate staff satisfaction, commitment, and competency.
  • coach and evaluate personnel, discuss performance problems, and proactively devise goals and solutions.
  • strategically design e-learning program and rebuild modules according to new company-wide initiatives.
  • administer franchise partner training as master facilitator, developing new and enhancing existing curriculum as appropriate; entrusted to execute pass/fail decisions for new franchise partners.
  • manage, support, provide content for, and review new training initiatives to optimize effectiveness.
  • proactively orchestrate operations and marketing initiatives spanning new product development, equipment analysis, and business planning tools.
  • exhibit outstanding expertise in traditional classroom teaching, group facilitation, and one-on-one instruction.
  • revamped training tools for franchise partners to accelerate learning and leadership performance.
  • selected to visit costa rica for advanced coffee processing education as recognition of performance.

 

cibc technology and operations student program, toronto, ontario, 2005

student program coordinator             

         applied dynamic organizational strengths to plan and coordinate student orientation, information sessions, tours, and end-of-term farewell reception.

continued ...

 

 

sim brar ~ page 2 of 2

 

professional experience continued ...

 

         maximized student and program success by swiftly responding to questions and concerns, and providing support and guidance through frequent coaching and evaluations.

         played an active role in recruiting students for program by screening resumes, conducting interviews, and preparing interviewer packages and offer letters.

         leveraged exceptional administrative talents to manage applicant and employee database, generate reports and spreadsheets, and prepare presentations and statistical data.

         merged strong communication and interpersonal skills to drive cohesive efforts among internal and external clients, colleges, and universities, consistently optimizing levels of customer service.

         served as chair of newsletter, termdisc and social student program committees.

 

export packers, brampton, ontario, 2004 to 2005

human resources assistant

         demonstrated exemplary human resources and payroll knowledge to process new hires, terminations, promotions, benefits, salary changes, bonuses, and wsib claims.

         enforced and interpreted hr policies and procedures, and drafted company dress code policy.

         recruited staff for temporary and permanent positions to consistently ensure adequate manpower.

         served as member of the joint health and safety committee.

         relied upon to problem-solve issues related to employee benefits and payroll.

 

mcmaster university c employee worklife support services & retirement support services, hamilton, ontario, 2004

human resources office administrator 

  • exercised strong multi-tasking expertise to administer employee benefits plan, respond to questions and concerns, maintain personnel files, and manage department website.

         compiled and produced detailed analytical reports instrumental to supporting senior management in evaluating operational performance and developing strategies for future business enhancements.

 

canadian celiac association, mississauga, ontario, 2003

administrative assistant 

         expeditiously provided high-quality administrative support by maintaining and updating membership database, managing business correspondence, preparing financial reports, and functioning as liaison between chapter and head office executives.

         facilitate superlative public relations via telephone, email and in person.

 

protech immigration, brampton, ontario, 2003

junior consultant  

         tasked with determining client qualifications for immigration, and assisting new immigrants in securing employment by preparing job search documents and educating clients in effective job search, interviewing and networking techniques.

---

 

~ affiliations ~

 

member, human resources professionals association, peel chapter, 2004 to present

 

president & club member, deca, brampton, ontario, 2004 to 2005

         served as competition judge to determine students abilities to solve business case studies.

         trained and coached deca brampton chapter for participation in business competition.

         devised objectives and action plan, ensured chapter remained profitable and reputable, and provided overall direction, motivation and administration.

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~ computer skills ~

 

microsoft office suite (word, excel, powerpoint, outlook)

peoplesoft, navision and other hris packages

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