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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx • abc@xyz.com
~ cross-functional team leader • expert in business development • experienced project manager ~
results-focused leader with expertise in project administration and program management
eager to contribute dynamic strategic planning, team building, and client relations skills
toward supporting a progressive employer in optimizing performance and profitability.
profile
ø demonstrate a proven ability to manage multi-year, multimillion-dollar organizational programs and it projects, including bridging technology and business goals to provide customized operational solutions.
ø showcase superior leadership abilities, sharp analytical attributes, intelligent decision-making skills, and excellent interpersonal relationship-building techniques.
ø adept at designing and implementing best practice methodologies to attain cost-effective alignment with business objectives while concurrently providing superior customer service.
ø actively communicate a company s vision, value, and goals in order to ensure a consistently successful organizational performance.
ø foster cooperative teamwork across a multitude of personnel levels while making solid management decisions to maintain a valuable and productive working environment at all times.
ø holds an m.s. in management information systems and a b.s. in business information systems from bellevue university; completed an a.a.s. in architecture design from northern virginia community college.
ø currently pursuing rigorous pmi certification.
professional experience
gifts in kind international, alexandria, va
director technology program 2005 c 2008
ø applied sharp managerial talents toward overseeing total partner relationships for major account programs within america s 8th-largest charity and global leader in new product philanthropy, along with providing administration and data management for high-profile clients such as general motors, mattel, dell, and hewlett packard.
ø generated positive public relations to create new charity-driven opportunities while building critical community relationships and professional networks, including achieving over $15 million in major account-based product donations for 2007.
ø demonstrated strong leadership skills by effectively training and leading a top-performing team of donation specialists, along with developing, implementing, and maintaining high-quality standards for all associates to provide consistency within business operations.
ø strategically steered account management efficiencies by developing critical program requirements, data models, and all documentation throughout project lifecycles.
ø effectively liaised between executive-level stakeholders and organizational personnel to proficiently manage project and program implementations and campaigns.
ø utilized superior technical abilities to administer support systems development processes, including providing management reporting, payment, and accounting interfaces; oversaw a total systemic rewrite from access to ms navision erp management systems.
program manager technology programs 2002 c 2005
ø drove organizational growth by expertly performing business systems analysis, along with implementing multifaceted companywide technology standards instrumental in reducing redundancy and decreasing overall program maintenance costs.
ø effectively spearheaded design and development activities for versatile new projects, including overseeing the re-launch of an innovative web site.
ø contributed resourceful interpersonal relationship-building techniques toward developing beneficial account relationships; designed and implemented major donor programs to attain business goals and objectives.
ø supported charitable efforts by overseeing the daily implementation of all technology donation campaigns, including major donor development; coordinated all donation placements and managed budgets, logistics, and distribution.
yyyyyy x. yyyyyy
(xxx-xxx-xxxx • page two
~ cross-functional team leader • expert in business development • experienced project manager ~
professional experience
(continued)
linens n things, city, various locations
manager / co-store manager (springfield, va) 2000 c 2001
ø optimized success of a leading, national large-format retailer of home textiles, housewares, and decorative home accessories by generating profitable sales while meeting projected store budgets to attain maximum bottom-line results and ensure continued marketplace dominance.
ø facilitate strategic business decisions based on analysis of regular sales summaries and employee statistics, including performing essential personnel scheduling, inventory control, and organizational goal development.
ø actively recruited a skilled 54-member retail team, along with creating dynamic training / development materials for all personnel.
ø organized and implemented advantageous new product rollouts, along with designing floor plans and setting up creative visual merchandise displays to enhance sales; received windows of the year award.
ø resourcefully delegated employee tasks to allow individualized work-related confidence, while consistently empowering associates to make decisions to reflect positively on business productivity and operational success.
ø assisted customers by demonstrating a comprehensive knowledge of all company products and services.
project store closure / general store manager (washington, dc metro) 1998 c 2000
ø performed wide-ranging operational management tasks (i.e. personnel recruitment, training), including directing profit-oriented business operations and systems analysis activities instrumental in attaining essential store upgrades in compliance with corporate objectives.
ø successfully transitioned traditional stores to multimillion-dollar superstores by proficiently overseeing all store closing projects to attain seamless organizational conversions.
ø recognized as manager of the year for excellence in job performance.
~ additional key experience ~
linens n things, city, various locations
district recruiter (falls church, va) 1997
general manager (silver spring, md / gaithersburg, md) 1996 c 1997
assistant manager (greenbelt, md) 1994 c 1996
key technical proficiencies
applications
microsoft office (word, excel, access, powerpoint, project, visio) • microsoft dynamic navision • sql
operating systems
microsoft windows 2000 / 2003 / xp pro
networking
tcp / ip • lan / wan • microsoft windows server 2003
languages
vba • asp • asp.net • html
professional development
project managers workshop• project scheduling / cost control • franklin covey time management
rapid assessment / recovery of project constraints • risk management • unified modeling language
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