yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

enthusiastic, quality-focused professional eager to offer 5+ years of cross-functional front desk operations, client services, business communications, cash handling / balancing, and data / records management experience toward supporting an employer in maximizing productivity and profitability.

 

profile of qualifications

 

         top-performer who makes decisions to reflect positively on operations productivity, business well-being, and client satisfaction.

         integral leader who effectively handles confidential guest demographics / billing data while maintaining superior service levels.

         excellent communicator who seamlessly interfaces with all levels of business representatives and clientele.

         proficient multitasker who plans, prioritizes, and manages diverse assignments within deadline-driven environments.

         ambitious self-starter who demonstrates strong attention-to-detail and sharp analytical abilities.

 

key areas of expertise

 

front desk operations                                                 guest / customer relations                                      regulatory compliance

guest check-in / check-out                                       conflict / problem resolution                                   cash handling / balancing

hospitality services support                                       data / records management                                    business communications

 

professional synopsis

 

 

         applied dynamic interpersonal relations talents toward facilitating smooth communications between front desk, guest services, and housekeeping staff to include ensuring efficient guest check-in / check-out and high-quality customer service.

         demonstrated comprehensive knowledge of all hotel services to promptly handle wide-ranging guest requests and effectively resolve key challenges in strict compliance with company and general hospitality standards.

         expertly performed all cash handling duties and operational transactions (i.e. billing, payment collections) to include completing the proper documentation of all monetary values through consistent recordkeeping practices.

         contributed strong administrative support skills toward organizing, drafting, and distributing internal / external correspondence as required, along with maintaining filing systems to guarantee seamless business processes.

         represented an exceptional image of the hotel facility which led to a loyal visitor base and the encouragement of fellow associates to make decisions to reflect positively on operational well-being.

         provided accurate information on dining arrangements, local history / tourism activities, and driving directions.

 

current supplemental experience

 

 

         play a vital role in building and sustaining business by supporting all photo printing, website organization / maintenance, and photoshop efforts which are instrumental in boosting bottom-line results and achieving customer service excellence.

 

education

 

extensive business coursework                                                                                                      columbia southern university

 

yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am excited to build a rewarding career with your company, and am confident that my broad range of professional skills can achieve your key objectives.  i can offer 5+ years of solid experience in front desk operations and client services, and am well-versed in all facets of business communications, conflict / problem resolution, cash handling / balancing, and data / records management.

 

recently, as a front desk associate for baymont inn & suites, i applied my dynamic interpersonal relations talents toward facilitating smooth communications between front desk, guest services, and housekeeping staff; ensuring efficient guest check-in / check-out processes; promptly handling wide-ranging customer requests; and accurately performing necessary cash handling / balancing and recordkeeping.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and manage multiple tasks within fast-paced, deadline-driven hospitality environments while streamlining general business processes to improve productivity and quality of services.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

jennifer fox

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me with the opportunity to interview for the title of position applying for position currently available within your company.  having gained a deeper insight into the job requirements, i am confident that you will find me to be an incredible asset toward achieving your key hospitality goals.

 

as previously discussed, i am an enthusiastic, quick-learning, and customer-focused leader who offers solid front desk operations, client services, and business relations experience, as well as substantial skills in cash handling / balancing, data / records management, and conflict / problem resolution in alignment with corporate protocol / standards.

 

during my employment with baymont inn & suites, i utilized my broad scope of industry and professional services knowledge toward providing high-quality customer service, efficient guest check-in / check-out, and accurate cash handling efforts, along with promoting seamless business processes by successfully liaising between guest services and housekeeping staffs.  for these reasons, i am confident that i can achieve success in a growth-oriented [ insert job title ] role within your company.

 

should you have any additional questions, please feel free to contact me at your earliest convenience.  i would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

 

sincerely,

 

 

 

jennifer fox