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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx abc@xyz.com

 

career objective

 

detail-oriented, solutions-focused, and goal-driven professional desiring a rewarding transportation / warehouse / customer service support role within a successfully progressive organization.

 

profile

 

ø  offer over 26 combined years of solid experience in sales, international business relations, and cargo transportation supervision, including expertise within customer service, equipment operations, and training and development capacities.

ø  demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining solid professional work ethics.

ø  proficient at seamlessly blending strong decision-making abilities with exceptional leadership attributes and successful interpersonal relationship-building techniques.

ø  skillful in setting goals and developing action plans, along with consistently demonstrating outstanding self-reliance toward achieving perfection in all professional and personal endeavors.

ø  excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing sharp troubleshooting abilities.

 

professional experience

 

delta airlines (dallas fort-worth international airport)

international reservation sales agent                                                                            2004 c present

ø  successfully serve as an integral part of the delta airlines team by performing sales of paid and award tickets within an international ticketing capacity.

ø  provide optimal levels of customer service at all times, ensuring that all problematic situations are resolved in a prompt and efficient manner to benefit both the customer and business organization.

 

ramp agent                                                                                                                            2000 c 2004

ø  effectively loaded and unloaded aircraft of various cargo, including carefully and efficiently operating several pieces of equipment (i.e. container loaders).

ø  maintained overall responsibility for the safe and accurate weight and balance of aircraft.

 

air cargo supervisor                                                                                                              1989 c 2000

ø  performed dynamic training and development activities for air cargo personnel, including traveling to nagoya, japan and hong kong to effectively train local team members in all corporate policies, procedures, and overall job-related operational duties.

ø  oversaw the facilitation of employee scheduling, performance evaluations, and daily shift operations, as well as successfully resolving any customer issues.

ø  efficiently accepted any and all hazardous materials, live animals, and human remains as air cargo.

 

additional key experience

 

delta airlines (los angeles international airport)

cabin service department supervisor                                                                                 1987 c 1989

ramp agent                                                                                                                            1982 c 1987

 

education

 

bachelor of science in recreation administration

california state university, chico


 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and progressive transportation / warehouse / customer service support role, and am submitting my resume for your review.

 

i offer over 26 combined years of solid experience in sales, international business relations, and cargo transportation supervision, including expertise within customer service, equipment operations, and training and development capacities.

 

you will find me to be a results-driven, quality-focused and detail-oriented team player who is dedicated to supporting your organizations goals and objectives, and i am confident that my sharp problem-solving proficiencies, dynamic customer service skills, and exceptional organizational abilities will prove to be incredible assets to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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