General Manager ~ Operations Manager

 

Offering a decade of experience managing broad-scope business operations

 

 

Proficiently steer  business operations ranging from human resources, sales, marketing, customer service, inventory control, procurement, and contract negotiations/administration to multi-department management, production, administrative, budgeting, and P&L; consistently focused on optimizing bottom-line operational and financial performance  ~ Successfully hire, train and direct top-performing management/support teams ~ Strategically coordinate/schedule personnel to maximize use of resources and contain labor costs while achieving operational goals ~ Effectively plan, allocate and administer budgets to control operating expenses and boost profitability ~ Expertly develop and implement policies, procedures and operational systems to maximize productivity and efficiency ~ BBA in Finance

 

~ Highlights ~

 

Ø  In recognition of dynamic performance, promoted to currently direct operations of a $100M annual sales branch; lead a team of 20+ managers as well as over 200 associate staff

Ø  Cost-effectively manage $20M facility maintenance and repairs to ensure optimal operations

Ø  Successfully develop and administer a multi-million dollar budget, including $7M in controllable expenses, to consistently boost profitability and achieve performance metrics

Ø  Selected by Vice President to deliver Mentoring presentation to corporate management based on recognized success in building and developing quality team members

Ø  Consistently earn bonuses for inventory/shrink control, sales-to-budget and bottom line-to-budget

Ø  Routinely among top regional performers in internal audits focused on compliance with and execution of corporate operational standards, policies and procedures

 

Costco Wholesale-TX                                                                                                  2001-Present

General Manager-Austin/San Antonio, TX; 2006-Present

Assistant General Manager-San Antonio, TX; 2001-2006

  Have steadily progressed with company to assume broader-scope accountability for similar areas of operations culminating in currently steering full-scope operations of $100M annual sales volume store employing over 220 management/support staff and servicing over 40K customers annually; hold multi-million budget administration and P&L accountability

  Oversee multiple departments ranging from bakery production, meat, production food service, and deli to optical shop, photo lab and pharmacy

  Hire, train, develop, and promote personnel as well as conduct performance evaluations and implement corrective actions and terminations, ensuring compliance with labor law; additionally administer payroll and benefits

  Develop/facilitate local marketing initiatives to grow business and maximize competitive leveraging

 

 

Bachelor of Business Administration, Finance  C University of Texas at Austin

HIPAA Certification
Right Side of the Line (Anti-Harassment) Certification