career objective                              

 

disciplined, results-oriented leader seeking to leverage solid management and sales experience in support of organization s profitability and productivity objectives.

 

profile                                                

 

ø  consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of client needs.

ø  effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous tasks with varying degrees of priority.

ø  excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen.

ø  reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to sense of urgency and tenacious commitment to results.

 

core competencies

strategic sales & marketing	team leadership & training	scheduling & timetables
client relations	sales life cycle management	budget administration
resource optimization	vendor & contract negotiations	product proposals & quotes
process redesign & improvement	relationship development	problem resolution
new business development	presentations & demonstrations	customer service

 

 

career accomplishments                

 

  introduced visionary sales approaches to new retail store opening for hhgregg wolfchase, yielding max profit and volume for month of october in 3 days as well as for months of december and february; wrote 4% increase in sales despite companywide downturn and ranked 14^th out of 131 stores with a delivery of more than $2m in sales during january and $1.8m in february.

  consistently qualified for holiday bonuses at hhgregg wolfchase by maintaining more than 5% profit increase during month of december.

  established and recognized as one of top two sales associate for hhgregg wolfchase until later movement into management roles.

 

professional experience                

 

hhgregg wolfchase-memphis, tn / muncie, anderson, & richmond, in                          2007 to present

sales manager (2009 to present)

  play vital role in driving business growth for $19m retail operation by productively hiring, training, developing, and coaching top-performance sales and marketing team; conceptualize and write profit and volume sales increase versus projected sales for store.

  engage clients with thorough understanding of product and service offerings and impart core values on staff in order to promote high-performance atmosphere and continuous upselling in 100% commission environment.

  organize weekly staff meetings and initiate on-the-job and direct training to augment existing employee performance; review productivity levels and make recommendations for improvement.

  orchestrated merchandising presentations, drawing upon current industry trends, competitive analysis, and corporate directives to maximize sales potential and achieve or exceed established goals.

 

general manager (2008 to 2009)

  assumed full accountability for strategic operation of large retail store with staff of 24 associates, including all daily operations such as accounting for sales receipts, payables, and payroll.

  executed all staffing initiatives and developed all new associates by providing extensive, hands-on training as it related to orientation, safety, customer service, and performance standards; disciplined and fired employees as necessary.

  adhered to corporate guidelines for uniformity of merchandise pricing, product mix, and establishment of solid working relationship with various vendors.

  promoted store sales through incentive programs, contests, and other motivating approaches that improved employee morale and translated to more effective sales.

  maintained compliance with wage schedule and review schedule for hourly associates and performed quarterly and annual appraisals.

  conducted all visual inspections of site to ensure offering of pleasant, welcome, and safe appearance to customers.

 

sales manager / manager in training (2008)

  leveraged expertise in negotiation and other operational skills, including scheduling, staffing, and hiring to achieve rapid and progressive growth within organization through superior performance in terms of customer service and sales; managed 12-member staff.

 

sales associate (2007 to 2008)

  held appliance salesperson role within 100% commission environment and quickly advanced into electronics and audio sales within 2 months before achieving additional training opportunities.

 

education & activities                     

 

university of tennessee-martin, tn

master of business administration, 2007

bachelor of fine and performing arts in graphic design, 2005

  graduated summa cum laude; gpa: 3.9

  received dean s list and national dean s list designations

  recipient of chancellor s and varsity soccer scholarships

 

activities:

member, phi kappa phi national honor society

member, gamma beta phi society

member, who s who among american college students