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Yyyyyy x. yyyyyy

                                                          16672 Pacific Coast Highway, Unit A ~Huntington Beach, CA 92649

abc@xyz.com

 

 

Administrative/Office Operations ~ Customer Service ~ Business Development

 

Qualifications Profile

 

Ø  Offering broad-scope administrative/office support background spanning office management, quotes, accounting, travel arrangements, order processing/tracking, distribution/shipping, inventories, records/data management, reporting/document production, and multi-line phone handling

Ø  Successful background in business development achieved through direct outside/inside sales as well as delivery of world-class customer service; expertise in broad sales techniques including B2B cold-calling, networking, referral/lead development, and national convention/trade show participation

Ø  Dynamic leadership skills; experienced in hiring, training and directing top-performing administrative and sales teams as well as conducting staff evaluations and implementing corrective actions

Ø  Excel in prioritizing, planning, coordinating, and managing projects/workflow to optimize productivity and efficiency of operations

Ø  Diverse industry background illustrating ability to rapidly adapt to and support new environments and assume changing/increasing responsibilities

 

Career Highlights

 

Ø  Successfully managed major accounts, including Monster and Hansen s, valued as high as $2.5M;

Ø  Concurrent with position as Outside Sales Representative, served as Sales Manager, with full accountability for recruitment, hiring, training, and leadership of sales team

Ø  Four-time recipient of Employee of the Month Award

Ø  Utilized by employer to serve as Office Manager in recognition of sharp business acumen and dynamic administrative skills, with responsibility for the hiring, training and supervising 7 office staff

Ø  Resourcefully took advantage of opportunity to collaborate with Company Owner in all areas of operations, building solid knowledge of and skills in broad areas of business operations

 

Career Track

 

Graphic Pak Corporation - Montebello, CA                                                                             2004-2010

Concurrently served as Sales Manager and Office Manager

Outside Sales Representative; 2007-2010

Promoted to generate new business and develop/manage national accounts for corrugated packaging company; strategically used conventions and networking to expand market penetration

Proficiently monitored customer inventories to ensure quality servicing in maintaining optimal stock levels while concurrently capitalizing on opportunity to drive sales

.Administrative Assistant; 2004-2007

Contributed dynamic office/business skills toward actively supporting broad areas of operations

Efficiently managed accounting, including payables and receivables, using QuickBooks applications

Delivered quality customer service in competitively quoting products, processing and tracking orders, responding to inquiries, and managing high-volume phones


Victoria Secret - Huntington Beach, CA                                                                                   2005-2006

Sales Associate (part-time)

Played key role in generating high volume sales for store by providing dynamic service, promoting store credit card, efficiently processing sales/managing register, and overseeing fitting room/fittings; successfully maintained sales and credit card sign up quota

 

Academic Credentials

 

Psychology Major, Golden West College; Spring 2007 through Spring 2010

Honor Roll ~ Member, Peace Mind and Body Club

 

 

Yyyyyy x. yyyyyy

                                                          16672 Pacific Coast Highway, Unit A ~Huntington Beach, CA 92649

abc@xyz.com

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF POSITION TARGETING) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer a broad range of experience in business operations, from office management, administrative, accounting, inventory control, and order fulfillment/shipping to sales department management, outside sales and customer service. I joined Graphic Pak Corporation in 2004 as an Administrative Assistant, where I efficiently handled their accounts payable/receivable; order processing, customer service, travel arrangements, and general office functions.  In 2007 I promoted to an Outside Sales Representative in charge of key multi-million dollar accounts including Monster and Hansen s.   Concurrently, I was appointed Sales Manager and Office Manager, where I was responsible for all staffing, training and supervision of both sales and administrative teams.  During this time, I capitalized on the opportunity to build my business skills by actively collaborating with the owner in driving all aspects of company operations.

 

As an employee, you will find me to be a driven team player with dynamic project/workflow management and communication skills who is prepared to deliver both immediate and long-term results as a collaborative member of your staff. I am confident that I could be a valuable asset to your bottom-line business performance, and look forward to interviewing with you in the near future.

 

 

 

Allissa Mills

 

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