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career objective
seasoned, results-driven project management specialist eager to contribute sharp business acumen, strategic planning, and technical skills toward supporting the employer in optimizing financial and operational performance
profile
ø offer numerous years of operational and technology management experience with expertise in business analysis, budgeting, client relations, personnel training, networking, and technical improvements
ø proven record of increasing productivity, efficiency, and customer satisfaction in deadline-driven, highly competitive, constantly evolving industries
ø expertly develop and implement aggressive resource planning programs including utilization, organizational management, process improvements, cost control, employee development, productivity yields, and contract negotiation
ø dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
ø possess strong analytical and problem-solving skills and excellent written and verbal communication skills; ability to assess and respond to client-specific needs
ø effectively identify and capitalize on opportunities to penetrate and develop markets; solid experience with managing a wide variety of clientele/accounts
ø extensive knowledge of earned value (evms), critical path, critical chain as well as kaizen collaboration approaches
ø proactive team player equally effective in independent and collaborative environments; excel at leading top-performing support teams
~ proficiencies ~
financial management: capital portfolio prioritization and decision process, bid preparations and base lining
process implementations: itil v2&v3, evms (ansi 748), sox, cobit, pmo, portfolio, program, project environments
scheduling methods: critical path, pert, critical chain
methodologies: pmbok v2&v3, sdlc (rup, waterfall, agile (scrum, crystal))
ba practices: babok v1.6 (supporting uml and bpmn)
architectures: service oriented architecture (soa)
verification and validation: 1012 ieee standard for software verification and validation
tools: ms project/ms office project server, artemis, primavera r3, niku 5.x / niku openworkbench, cobra, sap project system (ps)
erp systems: sap erp (scm, hcm, a&r, eam, wm, finance)
professional experience
jbd consulting international, inc. 8/02 c present
pmo/portfolio/program/project management consultant
develop and implement successful pmo, portfolio, program, project and business processes & management strategies as well as it governance for top-tier government and private clients
determine and establish business improvement solutions; analyze operations to create client-specific programs and manage all aspects of resource planning, bid management, risk mitigation, budget planning and adherence, and quality assurance implementations; additionally offer six sigma training and maturity modeling processes for project management (opm3)
sample projects include:
pmo
design and implementation, it portfolio implementation, sap erp implementation
enterprise program manager, southern california power provider
pm process modeling and development c homeland security contractor
process and staff reorganization - network services, newscorp/tv guide, inc. (consultant)
global infrastructure/process program, program manager, major investment co., ca
pmo-tools - analysis, pmo, major financial service company, torrance, ca
itil analysis and implementation, lead project manager, major health care org., pasadena, ca
superior court infrastructure upgrade, project manager, state of california, ca
itil-sm process development, project manager, major auto mobile manufacturer, torrance, ca
joesph deckard page 2
gemstar - tv guide inc. 12/06 c 7/07
director of network services
proficiently oversaw comprehensive national network services organization; designed voice, data and security network architecture and managed performance 24/7; reduced annual operational costs by $230,000
installed and maintained cisco lan, wan, and avaya pbx hardware and associated routers, switches, access points, firewalls, vpn concentrators, and load balancers
facilitated nationwide customer support by implementing network improvements and controls
nortel networks 6/00 c 8/02
sr. design engineer c service provider & carrier
effectively executed project implementation and management duties for wireless/atm/frame relay/ip transports for data/voice/multimedia networks
met with clients to develop customized specifications in line with customer objectives; created innovative solutions; achieved outstanding levels of customer satisfaction
trained staff and provided advice on passport atm, pvg, frame relay, ils, and voip and wireless bsc/bts/msc integration; formally recognized for superior performance and success
gn nettest, inc. 10/99 c 2/00
sr. systems engineer/project manager, network operators division
worked closely with clients and interdepartmental staff at all levels to successfully steer pre- and post-sales project and customer management operations
responsible for ss7, lan/wan/atm testing software and equipment; voip testing and implementation requirements; wireless (gsm) optimization software; and gprs presentations
btc networks 6/87 c 7/99
senior director c data products/project office manager c international data products division head
in recognition of outstanding performance, entrusted with comprehensive, executive-level responsibility for international technical, administrative, and financial planning and management for private and government marketplaces
worked within hospital, commercial, banking, and military sectors instituting staff development procedures, forecasting and budget development, infrastructure/process implementations and improvements, and outsourcing of services
recipient of multiple awards recognizing achievement in organization, strategic switching, sales, and strategic win for first dlsw network
education
american graduate university 2004
master of project management
member, delta epsilon tan international honor society
california state polytechnic university 1982
bachelor of science
~ certifications ~
project management professional (pmp) certification: reg. #: 184338
project management office professional certification (pmop)
itil foundation certification
cobit foundation certification, id: 70263743
six sigma c green belt
nncss-passport 15000 certification
nncss-passport 7000 certification
~ professional development ~
extensive industry education including: business process training ~ software development ~ wireless c gsm, passport ~ dpn, shasta, cisco, etc. training courses ~ optera engineering (optical) ~ succession solution training
~ affiliations ~
bicsi: a telecommunications association: member no. 126504
project management institute: los angeles, ca: member no. 3146
isaca: los angeles, ca: no. 299344
sarbanes-oxley (sox) group: no. 1819156
aacei (association for the advancement of cost engineering): member no. 32801
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of experience evaluating organizational operations to develop and implement highly effective improvement strategies. i excel at quickly identifying and addressing client-specific needs and leading teams and individuals to increase productivity. i have effectively applied my skills and knowledge toward developing and implementing cost-effective technical and non-technical solutions for both private and government projects. to complement this background, i offer a master s degree in project management as well as substantial professional development and training.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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