Results-driven Operations Manager and MBA Candidate specializing in fast-paced Production environments eager to contribute expertise in optimizing processes, controlling costs and maximizing productivity as well as quality and profitability toward supporting the employer in achieving and surpassing operational and financial performance goals.

Supervision / Management   Operational Analysis   Financial Analysis   Budgetary Oversight

Team Development   Data Analysis   Customer Oriented   Problem Solving

• Profit & Loss Analysis   Organization Development   Cross-Functional Leadership   Efficiency/Production Best Practices

 

 

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Successfully deliver effective employee training programs instrumental to building top-performing teams.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.  

Ø  Embrace company initiatives and lead process integration efforts throughout various departments.

Ø  Increase revenue streams by establishing market wide policies and procedures related to data analysis. 

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts to increase company-wide revenues.

Ø  Provide support including document analysis, database administration, and creation of various technical resources as well as comprehensive administrative functions.

Ø  Institute organizational change initiatives specifically related to financial solvency. 

Ø  Technology savvy and proficient in multiple software applications and platforms including MS Office and AS400/SAP.

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.

Ø  Capable of in-depth research and data analysis with the purpose of improving brand awareness and product exposure to various market segments.

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant client issues in a proactive manner. 

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts.

Ø  Stay abreast of most up-to-date research and data in order to offer most viable services to client base. 

Ø  Provide staff support and mentoring whenever necessary.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.

 

Quality Assurance Technician / ISO Internal Auditor, Interfacelor                                    2007-2009

 

  Primary responsibilities included oversight and management of production operations to ensure cost minimization as well as increased productivity standards.  Specific functions included;

  Performed process audits for tufting production.

  Performed laboratory testing in the Quality Control Lab.

  Worked up incoming product for color testing and approval to masters.

  Maintained records on product color approval as needed.

  Performed quality checks on incoming materials.

  Maintained testing records and entered data into appropriate database system.

  Determined effectiveness of quality management system and made appropriate recommendations.

  Verified product ISO requirements.

  Promoted effective control at reasonable cost.

  Provided feedback for organizational improvement as necessary.

 

 

Machine Operator, Interfacelor                                                                                               2006-2007

 

  Primary responsibilities included inclusive operations of product machinery to ensure maximum productivity to operations.  Specific functions included;

  Operated a back-winding machine for product production.

  Distributed cones onto creels for tufting machine production.

  Performed procedures for removal of cones after tufting machine production.

  Set up and utilized R-cone machine.

  Operated forklift and tugger to transport creels and materials to designated locations.

 

 

Business Internship, Hampton Reality                                                                                                2005

 

  Primary responsibilities included comprehensive tasks related to operational analysis, customer service protocols, inventory control and analysis, productivity increases, as well as market assessments and strategic plans.  Additional functions included;

  Resolved client issues proactively to ensure long term loyalty and retention.

  Calculated property costs and market variables to determine overall market value.

  Maintained and adhered to strict inventory guidelines in a fiscally responsible manner. 

 

Earlier Experience   

 

- Teacher s Assistant, Albany State University       

                                                     

- Customer Service Associate, Winn-Dixie                                                            

 

n MBA C  Management, Troy University

n B.S. C  Administration, Albany State University

 

 

 

 

 

 

 

 

 

 

 

 

Demetrius Wilson

 

 Operations / Productivity Manager

 

DATE

NAME HERE OF RECIPIENT

NAME HERE OF COMPANY

 

Dear RECIPEINT NAME:

Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years progressive advancement in key roles, most recently as a Quality Assurance Specialist.  I am skilled at all phases of planning, supervising, and execution of a wide array of operational analyses.  I am particularly skilled at productions and revenue increases, working directly with all departmental resources, scheduling and process tracking, directing and leading staff, understanding project plans and specifications, and problem solving with minimal impact to the overall operation.

  I have worked as a technical expert in various forms within this sector so I am accustomed to integrating into various cultures and environments. I am experienced at managing others as well as developing and implementing best practices models to increase efficiency and thus completion of projects on time and on budget.  I offer several years of formal training and education as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions the projects to which I am assigned. 

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.  Further I am open to discussing relocation if this should be a requirement.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.

 

Sincerely,

Demetrius Wilson