Results-focused Business Solutions Specialist eager to contribute expertise in Operations, Project Management, Team Building, Leadership and Business Development toward supporting the objectives of a progressive organization.

Ø  Strong technical background within the automotive industry with extensive knowledge of various systems, including: Project Lifecycle Management, Team Training and Mentoring, Organization Change Methods, Quality Assurance and Client Relationship Management.

Ø  Strategically plan, allocate, develop, and manage resources to maximize productivity, control costs and boost bottom-line profits.

Ø  Proficient at guiding multiple business partnership teams in collaborative projects over the production lifecycle.

Ø  Ability to work independently on multiple projects simultaneously and efficiently. 

Ø  Possess an extensive knowledge of fiduciary practices, policies, and regulations and can apply this knowledge in terms of production efficiency, forecasting and projections, as well as feasibility analyses. 

Ø  Conducts numerous phases of product launches including technical development, scheduling, addressing and resolving technical challenges, and negotiation of cost.   

Ø  Possess in-depth knowledge of product deployments, cross-functional team leadership, as well as Vendor Relations Management.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Consistently focus on ensuring development of efficiency best-practices. 

Ø  Proven ability to adapt strong technical skills to diverse organization needs.

 

Ø  Demonstrate dynamic leadership qualities and strong communication skills by actively contributing to financial planning meetings and delivering comprehensive strategies.

Ø  Carefully analyze various documents and reports in order to identify and reconcile potentially costly errors.

Ø  Develop expert plans of action according to specific financial needs, both expeditiously and effectively.

Ø  Ensure critical internal and regulatory compliance as well as data integrity/quality control.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity. 

Ø  Skilled at devising and implementing economic forecasting programs as well as utilizing extensive knowledge of economic climate to benefit the organization.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner. 

Ø  Stay abreast of most up-to-date financial trends and data in order to offer most viable recommendations to clientele base.

     

 

  Strategically managed transmission services from Fidelity to Bank of America resulting in significantly reduced transmission of data time from 33 hours to 5 hours at conversion. (Carlisle)

  Effectively maintained Business Unit Budgets of $14M expenses and $16.5M in revenue. (Fidelity)

  Delivered major system architecture advancement to run up to 5 millions loans within single client license thus significantly increasing productivity. (Fidelity)

  Delivered major system rewrite of fat client application resulting in web-based application in thin client.  (Alltel)

  Delivered major system maintenance project of Loan Number Expansion and subsequently provided implementation support for individual clients resulting in annual revenue increase of $500K. (Alltel)

  Selected to as National Chairperson of Mortgage Banker s Association Year 2000 Industry Readiness Test. (Alltel)

 

 

 

 

Consultant to Bank of America, Carlisle & Gallagher Group                                                                             2009

 

  Acted as Consultant to Bank of America in terms of managing key aspects of 1^st mortgage conversion from Fidelity s MSP system to newly acquired Countrywide iSeries system.

  Performed Technical Delivery Manager responsibilities for final Decommission efforts to Fidelity s systems.

  Performed multiple consultative services for general conversion activities.

 

Personal Investments Daytrader                                                                                                                  2006-2009

 

  Managed personal investments in a day-trading environment.

  Constantly stayed abreast of relevant financial data through in-depth market research.

  Developed extensive network through consistent and focused communication methods.

 

Senior VP / Mega Client Operational Relationship Management, Fidelity Information Services             2004-2006

 

  Create and managed new team of approximately 100 Information Technology & Client Relationship professionals to provide individualized operational support for top mortgage customers.

  Managed and implemented extensive and complex data acquisition and data outsourcing transition.

  Developed and executed numerous client services protocols to increase accessibility of services as well as retention.

  Maintained Business Unit Budgets of $14M expenses and $16.5M in revenue.

 

Senior VP / Core Systems Planning & Development, Fidelity Information Services                                  2001-2004

 

  Managed approximately 500 IT professionals and mid-level managers including strategy and project management office supporting premiere mortgage and banking licensed software both mainframe and client/server using Cobol 370, Java, Visual Basic/C++ environments.

  Implemented Project Management Office standardizing development project management controls.

  Integrated previously acquired client/server company into mainstream SOPs.

  Maintained Business Unit Budgets of $48.5M expense/$29.1M revenue.

 

Senior VP / Client Server Application Development, Alltel Information Systems                                    1999-2001

 

  Managed approximately 150 IT professionals and mid-level managers supporting premiere mortgage front end application in Visual Basic/C++ environment including client/server and intranet development tools

  Implemented development support department that included development tools, audit processes and development methodologies.

  Managed vendor relationships and played major role in software company acquisition as well as integration into current applications.

  Maintained Business Unit Budgets of $10 expense/$3M revenue.

 

Vice President / Application Development, Alltel Information Systems                                                     1993-1999

 

  Managed up to 75 IT professionals and mid-level managers supporting premiere mortgage servicing application in COBOL Mainframe environment including client/server and intranet development tools

  Delivered major system maintenance projects including Year 2000 system upgrades and large portfolio efficiency enhancements.  Both  major projects encompassed 3-5 year project plans with 13 C 15 member matrix managed teams.

  Implemented development support department that includes development tools, audit processes and development methodology.

  Maintained Business Unit Budget in excess of $4M expense/$1M revenue.

 

Earlier Experience

 

n Assistant Vice President,  Alltel Information Systems                                                     

n Systems Analyst,  Alltel Information Systems                                                    

n Information Systems Manager, Merchant Mortgage Corporation

n Assistant Servicing Manager, Merchant Mortgage Corporation