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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Profile

 

 

Ø  Productive, quality-oriented retail management professional eager to contribute exceptional business administration, customer service and team leadership skills toward optimizing operations of a progressive organization.

Ø  Excel in training, developing and directing high-performance teams; have spearheaded numerous training initiatives, equipping staff with tools and resources for maximizing performance.

Ø  Dynamic analytical, team leadership, report generation, project management, vendor relations, and problem solving skills.

 

 

Career Achievements

 

  Significantly reduced overhead cost by 9% within the first year of managing Blimpie by implementing a simple but effective cost saving idea. 

  Received outstanding marks in the Quarterly QSCE (Quality, Service, Cleanliness, and Experience) Inspections for the store.

  Increased sales and expanded consumer base by setting up daily delivery and pickup route.

  Improved bottom line profits by creating a more efficient workflow with a computerized system that can track customer s data manages and control revenue.

  Certified advanced spotter by the Dry Cleaning industry.

  Awarded several medals for outstanding service, most notable are the National Defense, Naval Reserve Meritorious Service and the Navy Good Conduct Medal.

  Recipient of commendation from Chief Petty Officer of Personnel, for effectively managing and disbursing over $26,000 in travel claims while on active duty.

 

 

Career Path

 

BLIMPIE, Flushing, NY                                                                                                            2008-Present

General Manager

  Contribute dynamic leadership and analytical skills to manage and grow sales, prepare staff schedules, maintain optimal inventory control, and ensure food cost control.

  Partner with regional marketing team to devise and implement various sales promotions according to current business trends.

  Ensure compliance with sanitation and safety guidelines set by Kahala Corporation and NYC Department of Health.

 

CLEARVIEW PARK GOLF, Queens, NY                                                                                      2006-2008

Pro Shop Shift Manager

  Facilitated growth of a golf course operation by fostering a positive environment for guests to ensure repeat and referred business.

  Maintained strict compliance with company regulations in areas of guest services, grounds maintenance, and staff shifts and breaks.

  Assisted golfers with registration and merchandise selection; resolved any issues effectively and quickly.

  Led sales and service staff by assigning various work detail; verified daily cash receipts and deposited all money in the safe.

 

 

~ Page 1 of 2 ~

 

 

 

 

Yyyyyy x. yyyyyy                                                                  Page Two

 

Career Path (continued)

 

MINUTE MAN CLEANERS, Massapequa, NY                                                                             1996-2008

Manager

  Oversaw front and back-end operations, ensuring garments were efficiently cleaned within high quality standards and according to customer s requests.

  Applied strong communication and leadership skills by training all employees to enable adherence to proper environmental guidelines when handling and disposing of chemicals.

 

UNITED STATES NAVAL RESERVES                                                                                        1990-1998

Disbursing Clerk

  Provided support for active and reserve members, specializing in financial matters involving payroll and travel claim payments.

  Completed professional development in basic CPR, damage control (fire fighting and flood control), security procedures, and earned a pistol and rifle marksmanship badge.

 

Education

 

State University of New York at Buffalo-Buffalo, NY

Bachelor of Arts in Legal Studies

 

Certifications

 

New York City Department of Health: Food Handler License

CompTia A+ Certified

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Date

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in an operations management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

With my progressive experience in driving business success through general management and shift management roles for large-scale retail chains, I feel I will benefit your organization. Throughout my work history, I have consistently exceeded sales growth expectations and assessed operational costs to reduce expenditures for maximum profit. During my experience, I have developed sharp analytical and project management skills to develop and mentor staff in diverse business areas.

 

Some of my selected achievements include:

 

  Profit Growth/Cost Reduction: Significantly reduced overhead cost by 9% within the first year of managing Blimpie by implementing a simple but effective cost saving idea. 

  Operations Management: Contribute dynamic leadership and analytical skills to manage and grow sales, prepare staff schedules, maintain optimal inventory control, and ensure food cost control.

  Team Leadership/Staff Development: Applied strong communication and leadership skills by training all employees to enable adherence to proper environmental guidelines when handling and disposing of chemicals.

 

To complement this background, I possess a bachelor s degree in legal studies.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. My goal is to transition my experience, creativity, and enthusiasm to your organization. I am confident that I could be a valuable asset, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

Yyyyyy x. yyyyyy

 

 

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