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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx ,
xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
operations management
well-rounded and dependable professional with 20+ years of valuable experience seeks
new challenge and opportunity to apply consummate skills as an operations manager.
yyyyyy x. yyyyyy
professional profile
escalate business development through strategic initiatives that increase productivity and revenue growth
self-motivated leader with military background and experience; manage, develop, and implement project schedules ensuring excellent customer service
organized and detail oriented; expertise in business operations, proposals, personnel management, cost and quality control, and international standards organization (iso) certification
communicate technical and complex information easily and concisely; instructor coordinating and providing training and development; participate in management meetings
demonstrate diagnostic problem-solving skills; respond calmly to tough situations
exhibit proficiency in translating individual needs into responsive, concrete solutions; offer solid track record based on professionalism, thoroughness, and dedication
proficient in microsoft office 2003, project, visio, office xp and acrobat
yyyyyy x. yyyyyy
employment history
director of operations 1999 c present
universal systems & technology, inc. (unitech)
directed the division to iso 9001-2000 certification
grew division; increased employees from 12 in 1999, to 57 in 2005
integrated instructional design, graphic art, and programmers into software development teams
develop schedules and ensure projects meet client expectations; maintain communication with clients from initial contact to project closer
participate in client meetings; ensure all projects are assigned to managers
write proposals; request for quote to final sale
develop and implement software production schedule
provide training development utilizing e-learning solutions
administer employee rewards program
yyyyyy x. yyyyyy
additional employment
project officer 1998 c 1999
military interactive multimedia instruction center (mimic)
senior logistics training coordinator 1997 c 1998
national sustainment maintenance management office
brigade commander 1995 c 1998
2nd brigade, 34th infantry division, army national guard
senior instructor 1986 c 1995
iowa military academy
computer applications instructor 1975 c 1995
glenwood community high school
yyyyyy x. yyyyyy
education and military training
education administration courses, university of nebraska at omaha 1990 c 1995
education administration courses, peru state college
bachelor of science in education 1975
northwest missouri state university
military training
command and general staff college cgsoc 1988
usaipd, infantry officer advanced course 1982
cold weather survival school 1973
infantry officer basic course 1972
iowa military academy, office candidate school 1971
basic combat training/advanced individual training 1970
yyyyyy x. yyyyyy
affiliations
chairperson c business department, glenwood community high school 1990 c 1997
steering committee chairperson, north central association 1993 c 1996
head coach, girls varsity basketball, track, and volleyball 1975 c 1996
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